Intervention #1: Set up a DYNAMIC Visual Display/Education Station for your QIA(s)
It is time to set your facility up for QIA success!
Work with your staff and patients to develop an Education Station. This can be a bulletin board, a table display or something outside of the box (INNOVATION Is the key to success!)
This QIA was mandated by CMS to improve access to Vocational Rehabilitation (VR) resources for your patients.
For tips on how to have a successful Education Station, see our tip sheet
Use your displays to "Start the conversation" Ask them to "talk to a staff member to learn more".
Be sensitive to all of your patients (Some may not be able for/or qualify for VR) so feature a balanced life such as "Work, Hobbies and Volunteering"
Highlight activities that happen outside of the dialysis unit. If patients want to share their accomplishments, put it on the board.
Make sure you have a section that says - if you are interested in going back to work or school, speak with the staff. (hint: the SSA's
Ticket To Work Program
- qualifies as both a VR referral and can count as utilization if they make the call or sign up for an online webinar)
Reporting: By June 2019, you will be asked to submit a picture of your education station to the Network for our Annual Education Station Contest.
Patient Knowledge Assessment
Assess at least 10% of your patients on their knowledge about your QIA topic. This is a brief assessment that can be completed verbally and/or in written format. The baseline questions are:
Did you know that the government has work/school programs for people with disabilities?
Did you know that being on dialysis may qualify you for these programs?
Reporting: Please discuss the results of this assessment in your February QAPI meeting, and in March, you will be asked to provide the number of patients assessed (at least 10% of your census), the answer totals, and any patient comments about the questions in your monthly status report.