At Columbia Chemical, we understand this fact and we work from this point of understanding every single day.
We get it. Nothing is normal right now and you need ways to save money, save time and meet unusual demands. We are here to help you rise to that challenge. Here are a few ways we are helping our customers adapt, adjust and excel.
It's All About the Savings
We are a 100% employee owned business so we understand more than anyone how important it is to evaluate your expenses right now and identify where you can save money in these upcoming months. Fortunately, we have helped many plating shops do just that by adjusting their current chemistry mix, finding operational efficiencies or implementing products to save them money.
- A new customer discovered that our COLFIN Lube Aid 100 met their specification need for a medium grade torque tension modifier and did so at less than half the cost of a popular competitor's brand.
- A team member shared the success story of a shop who previously implemented our DuraLife passivate technologies by using COLDIP TRI-V 121 DL and SpectraMATE 25 DL passivates to combat iron buildup and cut waste treatment costs. The results were significant - the shop saved almost $1700 every six weeks in disposal and set up costs.
- Columbia's comprehensive audit process saved a customer 25% through operational recommendations that reduced excessive product usage. Additionally, it was discovered the customer's cleaner line was purchased through a company that outsources their blending, making costs higher. Thanks to Columbia Chemical's extensive in-house production capabilities, a switch to our cleaners saved the customer even more money.
We pride ourselves on providing the technical support and expertise to solve your plating challenges, enhance your plant efficiency and control your costs. Our ultimate goal is to partner with our customers to make their job easier.
Virtual Visits
A few of our customers who have shut down to outside visitors are taking advantage of this time to do their line conversions and install our chemistry. We are helping them accomplish this by virtual conferences to review line layouts, timely product shipping, video conferencing as needed and after-hours tech support.
Seeing is Believing
We are in various stages of working with OEMs, Tier suppliers and other potential customers and many have identified this as the right time to put our chemistry to the test. Our service lab has been working on plating several sample parts sent in by potential customers so they can view our chemistry on their actual parts and run further analysis to take these projects to the next level.
Timeout for Training Sessions
We have customers who are interested in dedicating this time to educate their teams so we are rolling out some virtual training sessions with a format that includes a general overview, meeting OEM specs, common troubleshooting issues and a Q&A session. Top three topics so far are: Overview of our Industry Leading Trivalent Passivates, Expertise in Decorative Trivalent Chrome Plating and The Increasing Use and Benefits of Zinc Nickel. We are scheduling these with customers who have reached out with a specific interest so if you would like to assemble your team and reserve a training session on these or other topics, please contact your Columbia rep.
We know you have plenty of choices when it comes to choosing a plating chemistry supplier. We appreciate our customer's belief in our core purpose of Simplifying Surface Finishing™
and we value the opportunity to serve your high-quality electroplating chemistry needs.
To make your job easier and learn more about how our products deliver on our core purpose of Simplifying Surface Finishing™, please contact us.
