The 2020 Show Committee, with NCA Board of Directors approval,
would like to communicate to the membership and those who were
planning on
attending this year's National Specialty the latest information on refunds.
Please note the following general policies and
processes:
1.
Reservations for 2020 National
Specialty events are not able to be transferred to future 2021 National
Specialty events.
2.
Refunds will be for the
full amount of purchase - no partial refunds will be offered.
3.
Refunds will be credited in
the same manner as original purchase - credit card or check.
4.
If you placed your original
order by mailing a check, please request a refund by sending an email to:
refunds@ncanationalspecialty.org
5.
If you placed your
original order through the NCA National Specialty online store you will receive
an email (sent to the email address you
used in the online store) listing those
items that you purchased that are eligible for a refund.
THE ONLY WAY TO OBTAIN A REFUND FOR ORDERS PLACED VIA THE ONLINE STORE IS TO REPLY TO THE OFFICIAL EMAIL REQUESTING ONE.
Phone calls or
individual emails will not
constitute a valid refund request.
PLEASE DO NOT
request refunds until
you receive your official refund email
which will be sent out in the next few
weeks.
6.
If you do not reply to the official
refund email you are sent (see #5 above for online orders) or have not
requested a refund by email to the
above referenced email address (see #4 above
for mailed in orders) by
June 1, 2020
no refund will be issued and all monies paid will be
considered a donation to
offset expenses for the 2020 National Specialty.
7.
All refunds will be
processed and returned by
June 30, 2020
8.
If you wish to make a
donation to help offset expenses for the 2020 National Specialty, you may do so
via an option found in the NCA
National Specialty Online Store once it reopens.
Donations of any monetary size are
accepted and appreciated!
2020 NCA NATIONAL SPECIALTY ITEMS ELIGIBLE FOR A REFUND:
·
Uniform Trophy Sponsorships
·
Registrations
·
Reserved Grooming and
adjacent crate spaces
·
Handler Parking
·
RV Camping & Daytime
Parking
·
Reserved Ringside Seating
·
Catalog Ads and Post Show
Catalogs
·
Cardiac and Ophthalmology Clinics
·
Golf Cart Rentals
·
Water Orders
·
Honors Parade
·
Specialty Carting &
Wagon Exercises
·
CGC Tests
·
Trick Dog Tests
·
Speakeasy Lounge Passes
·
Dinner With The Board Meals
·
Who Done It Mystery Dinner
Reservations
·
Gatsby Gala Banquet
Reservations
·
Top 20/10 - Tickets,
Program Ads & Sponsorships
·
Vendor Booth Rental
LIVING LEGENDS
All entries of Living Legends will have
all mementos associated with this event mailed to them and as such, there will
be no
refund available for Living Legend entries.
HOTEL RESERVATIONS
The Bavarian Inn Lodge will begin
transferring the deposits (less a $25 administrative fee) for 2020 National
Specialty room
reservations to reservations for the 2021 National Specialty.
There will be no refund of deposits. You will receive a new 2021
reservation
confirmation via email in the next few weeks. 2021 reservations will be for the
same days as your 2020 reservation.
You will have the opportunity to change
your arrival/departure days at a later time.
ENTRY FEES
The show Superintendent, MB-F, Inc.
will be refunding all entry fees received (less a $2 administrative fee) for
entries made
directly to them. Checks will come directly from MB-F, Inc. and
will begin processing in the next few weeks.
LOGO & TOP 20/10 MERCHANDISE
No refunds will be offered for logo
merchandise or Top 20/10 merchandise that has been paid for and already
shipped. Logo
merchandise and Top 20/10 merchandise already ordered that was to
be picked up at the 2020 National Specialty is non-
refundable and will be
mailed out within the next few weeks. While no shipping fee will be charged for
items that were to have
been picked up, a donation to cover these costs would
be gratefully accepted. You can make your donation via an option found
in the
NCA National Specialty Online Store once it reopens.
We thank you for your understanding and patience as we work through the refund process as it is not an easy one. The kindness and appreciation shown to myself and the hardworking volunteers on the 2020 National Specialty Committee has been overwhelming and greatly appreciated as we all put our disappointment behind us and move forward to happier times and plans for the 2021 National Specialty. Stay tuned for exciting updates in the near future!
Kind regards,
Susan Wagner
2020 National Specialty - Chair
