Marketing in the hospitality industry is always changing, now more than ever. With an ever moving goal line, it’s sometimes hard to keep moving forward and past the competition. Let’s take a look at some recent marketing trends that will continue to grow as we move into 2022.
Direct Booking is Key
2021 saw an increase in direct bookings, this trend will continue as more travelers are seeking specific information about their upcoming travel. Interacting with hotels directly regarding cleaning policies, openings and closures and general travel information became the norm. We also saw an increase in shorter booking windows, with travelers weary about having to change yet another reservation due to restrictions.
Nearly 60% of hotel bookings are made online.