Coming soon to your DLDV Vitu login window: multi-factor authentication.
As you know, the world of title and reg is very secure. You keep Personal Identifiable Information (PII) secure, indicia and forms are usually locked up and we know you don’t share passwords in your location. In just a few weeks, Vitu will begin rolling out multi-factor authentication helping you to maintain the high level of security for Drivers License Verification.
At the moment, consider this just a “heads up,” when we’re ready to roll this out, we’ll contact you with easy steps to implement multi-factor authentication throughout your dealership. Trust us, we’ll make it easy.
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Last month, PennDOT released a bulletin with new updates to the plate reissuance process that is replacing the oldest registration plates currently in use. As of April 17th, “D” series plates are no longer eligible for free replacement. In addition, PennDOT is expanding the general reissuance program to include “G” and “H” series passenger plates. For more information on these and other plate types, click on the image below to read the PennDOT Bulletin.
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The day is busy, and there’s lots to do. It’s easy to just keep pushing forward to the next thing without taking a moment to check your work. So here’s our tip for the day — BEFORE you post a deal, take time to double check that the information you have entered is correct. Checking beforehand prevents you from having to submit any Problem Reports and avoids any additional fees that may be associated with any errors. You’ll be glad you did.
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When gathering your paperwork together to send in, it’s important to make sure things are literally in order. One thing to focus on is the Change of Owner/Lessee Applicant Summaries that MUST be submitted separately and in WID order. Just remember that these applicant summaries DO NOT replace the original transaction’s applicant summary.
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We know you want to stay up to date with the latest on DLDV Program requirements. One thing you need to know is that DLDV reports MUST be included with ALL necessary transactions. To print the full DLDV Report to include with your transaction, on the DLDV Report Preview page, simply click the Print Full Report button.
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You can click on the DLDV FAQ sheet below to learn more about these DLDV program requirements.
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Do we have your up to date contact information?
Has your phone number or email address recently changed? Keeping your contact information up to date helps us with our efforts to communicate with you. Please make sure that you keep the following information current with us:
- Phone number
- Email address
MV form completion
All MV forms must be completed in their entirety. But what if you’re not familiar with a particular form? There’s an easy solution — just check the instructions provided on ALL MV forms, and you’ll be completing them in no time!
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It’s our mission to create features, products and services that make your day to day work tasks easy. To continue improving our features, products and services, we need your help! We want to know how much you’re enjoying Vitu and how we can improve.
We put together a short Customer Satisfaction Survey to help us with innovating new features, products and services to support you and your dealership. Please use the link below to take the survey.
Our Customer Satisfaction Surveys are hosted on Google Forms.
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Send In Your April Easter Egg Hunt to Win a Prize
To enter the Stress Buster Contest, all you have to do is send us your completed entry.
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Send your completed entry to pafunfacts@vitu.com, along with your name and contact information. We will randomly select one winner from the current entries. The winner will receive a $25 Amazon gift card.
Submit your response no later than May 5, 2023. The winner will be notified by May 10, 2023. Please limit responses to one email per person. Allow up to one week for delivery of the prize to your email address.
Last Month’s Stress Buster Winner
Congratulations to the winner of last month’s Stress Buster Contest!
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Curious about our past Quick Tips?
Use the links below to view the last 6 months of Quick Tips on the web.
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1680 Paxton St, Suite 103, Harrisburg PA 17104
Office Phone: 717-724-0744 • pasupport@vitu.com
Office Hours: Monday to Thursday, 8:30 a.m. to 4:30 p.m., and Friday, 8:30 a.m. to 4:00 p.m.
Support Hours: Monday to Friday, 8:00 a.m. to 7:00 p.m., and Saturday, 9:00 a.m. to 2:00 p.m.
If you have a registration question or support issue, we're here for you.
Call us at: 717-724-0744
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