In order to cut down on unnecessary delays, we now require an address to be provided on all Title Only or Title and Registration transactions processed by the Indiana office.
This should be the address that customers would like for Vitu to mail their title documents to. This cannot be the customer's home address, it must be a title processing location.
The idea behind this is that the customer themselves will be providing the location name and address to cut down on any delivery disruptions for these deals, as well as save time on any potential back and forth between the Vitu office and the state offices.
Currently with manual transactions, the customer needs to "go meet" their documents. This way, they are already aware of the location address and contract information. Ultimately, we want to do everything in our power to make the entire titling process as smooth and fast as possible for your customers.