Please note our Thanksgiving Hours:
Thursday, November 23, 2023
Vitu offices are CLOSED on Thanksgiving Day
Friday, November 24, 2023
Vitu resumes normal business hours 8AM - 7PM
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Recently, the MV-3 and MV-39 were updated with extra pages. Let’s go over those changes so you know exactly what’s required to fill out and submit.
MV-3
All necessary sections of the MV-3 — Motor Vehicle Verification of Fair Market Value by the Issuing Agent are required to be completed — please refer to the instructions on the form.
Additionally, the MV-3 is now a three-page document. Pages 1 and 2 have sections of information that are required to be completed and submitted with any applicable transactions.
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MV-39
The MV-39 — Notification of Assignment/Correction of Vehicle Title Upon Death of Owner is now a two-page document. Please be sure to complete and submit both pages.
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Pennsylvania ID
A completed DLDV is required to be submitted for businesses where the authorized signer has a Pennsylvania ID. Although PennDOT allows the DLDV to be run only once for multiple business transactions, a copy of the DLDV is still required to be submitted with each business transaction.
Title-only transactions
DLDV is required for all title transactions, including title-only transactions. We are seeing an uptick in the number of title-only transactions that are being submitted without the DLDV.
DLDV FAQ
For more clarification on DLDV requirements you can click the image below to refer to PennDOTs DLDV FAQ.
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Customer support numbers
- PennDOT DLDV help desk — 717-346-1893
- Vitu customer support in Pennsylvania — 717-724-0744, option 0 (zero)
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This is important — DO NOT use highlighters on documents being submitted to Vitu. Why? When a document is scanned, any area marked with a highlighter appears blacked out, making the highlighted information difficult, if not impossible, to read.
Easy workaround
Here’s an idea — instead of highlighting areas where the customer is to sign or complete information, just mark an “X” on those places on the document.
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Send your completed entry to pafunfacts@vitu.com, along with your name and contact information. We will randomly select one winner from the current entries. The winner will receive a $25 Amazon gift card.
Submit your response no later than December 5, 2023. The winner will be notified by December 11, 2023. Please limit responses to one email per person. Allow up to one week for delivery of the prize to your email address.
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Last Month’s Stress Buster Winner
Congratulations to the winner of last month’s Stress Buster Contest!
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Curious about our past Quick Tips?
Use the links below to view the last six months of Quick Tips on the web.
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1500 Paxton St, Suite 103, Harrisburg PA 17104
Office Phone: 717-724-0744 • pasupport@vitu.com
Office Hours: Monday to Thursday, 8:30 a.m. to 4:30 p.m., and Friday, 8:30 a.m. to 4:00 p.m.
Support Hours: Monday to Friday, 8:00 a.m. to 7:00 p.m., and Saturday, 9:00 a.m. to 2:00 p.m.
If you have a registration question or support issue, we're here for you.
Call us at: 717-724-0744
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