June 20, 2025

Dear Community Partner,

New York State has announced the 2024-2025 Home Energy Assistance Program (HEAP) Cooling Assistance Component benefit is closing on Monday, June 23, 2025, at 5:00pm. All applications submitted online via ACCESS HRA, or postmarked and received on or before the deadline will be processed. Households are encouraged to submit an application prior to Monday's deadline. 

To help New Yorkers find relief from the heat, New York City cooling centers will be open throughout the five boroughs during heat emergencies. To find a cooling center, including accessible facilities closest to you, call 311 (212-639-9675 for Video Relay Service, or TTY: 212-504-4115) or visit the City's Cool Options Map which include free spaces that offer air-conditioned spaces to escape the heat. 

Thank you for your ongoing partnership, and for all that you do every day to help New Yorkers in need.

Sincerely,

Office of Community Outreach

NYC Department of Social Services