From time to time, we like to provide you with some tips for successful Problem Reports, so here we go!
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- Problem Reports must be completed in their entirety, including all eight sections at the top of the page.
- When submitting a Problem Report, please be sure to clearly indicate what needs to be corrected and include all information.
- For instance, if an incorrect plate was transferred, you must address BOTH plates on the Problem Report, so both records can be corrected.
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Problem Reports needing an MV-41 — a reminder
Any time a Problem Report is submitted to have corrections made on items such as the odometer reading, body type, truck weights or anything listed in sections D or E on the MV-41, PennDOT requires a completed MV-41 be submitted with the Problem Report.
Please note that this is a PennDOT requirement — not a Vitu requirement. To help you out in these cases, if the MV-41 is not submitted, we will respond requesting for you to send one in.
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So you’ve got a Pennsylvania-related business question?
Feel free to call our Pennsylvania customer support at 717-724-0744 and select option “0” to get you directly to them.
Unfortunately, dialing any other number causes a delay in receiving a call back from our team. To make sure your call is routed correctly, take note of our customer support number for the Pennsylvania office — that’s where we have all our Pennsylvania expertise available to you, whenever you need it.
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Send your completed entry to pafunfacts@vitu.com, along with your name and contact information. We will randomly select one winner from the current entries. The winner will receive a $25 Amazon gift card.
Submit your response no later than May 6, 2024. The winner will be notified by May 10, 2024. Please limit responses to one email per person. Allow up to one week for delivery of the prize to your email address.
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Last Month’s Stress Buster Winner
Congratulations to the winner of last month’s Stress Buster Contest!
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Curious about our past Quick Tips?
Use the links below to view the last six months of Quick Tips on the web.
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1500 Paxton St, Suite 103, Harrisburg PA 17104
Office Phone: 717-724-0744 • pasupport@vitu.com
Office Hours: Monday to Thursday, 8:30 a.m. to 4:30 p.m., and Friday, 8:30 a.m. to 4:00 p.m.
Support Hours: Monday to Friday, 8:00 a.m. to 7:00 p.m., and Saturday, 9:00 a.m. to 2:00 p.m.
If you have a registration question or support issue, we're here for you.
Call us at: 717-724-0744
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