On Tuesday, April 30, Maryland Automobile Dealers Association (MADA) happily announced that the association is endorsing Vitu’s National Title Exchange (NTX) solution for digital title processing for their members.
To learn more about NTX, please take a look at this brochure or visit the NTX page on the Vitu website here. And to sign up or schedule a quick demo of NTX, reach out to Rob Adams directly at 240-224-0933.
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Just click and it’s automatic. No forms to fill out.
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Schedule Page Live Filters
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Don’t scramble — just enter a keyword.
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Beginning this month, we’re adding the content from our Virginia Quick Tips for all of you processing into Virginia.
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The MVA Warehouse will be closed for its annual inventory count from June 24 to June 28. Orders received before June 19th will be fulfilled if inventory is available. All orders received after this date will be processed after the warehouse reopens on July 1st.
Please only order what you will need to get through this time period, as ordering more than what is needed could pose a hardship to other dealerships or result in not receiving the items required.
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The Maryland legislature has passed Senate Bill 362 (SB 362) of the 2024 Legislative Session where new title and registration laws will affect all dealers that process Maryland title and registration work. These laws take effect on July 1, 2024.
Highlights include:
- The Dealer Processing Fee Cap for Maryland dealers will be raised from $500.00 to $800.00. This entire fee is taxable and must be properly itemized on your paperwork. Please contact your Account Executive or our Customer Support Team if you need assistance in updating the default amount in Vitu.
- Increased Registration fees and updated weight categories across the board.
For more information and a summary, you can read the MDOT MVA Bulletin here.
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All vehicle title and registration documents must be scanned within 3 days of completing the transaction. Please note that this does include Duplicate Title transactions.
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Every user with access to Vitu will be receiving a registration email for a mandatory compliance course. This course is required by the MVA and must be completed within the 30-day timeframe allotted. If you have not received a registration email, please contact your Account Executive or our Customer Support Team for assistance and additional information.
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We’ve updated how you can filter transactions on the Schedule page! Easily type in a keyword related to your transaction to find out what date it is scheduled for. For example, you can now just type in a portion of a VIN (like the last six digits) or buyer’s name (even part of the name) to cruise through your upcoming transactions much faster.
Try it out. You’ll find that filtering makes your deals that much easier to find — let alone, when they are due.
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Survey: Billing tab search for Invoices by Transaction ID.
In our April Quick Tips Newsletter, we mentioned that you can now search for Invoices on the Billing tab by entering a Transaction ID. If you have tried this out, we’d love your quick feedback. Just click the rating below, 5 being best.
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As of July 1, Vitu's processing fee for Virginia title and reg work will be increasing from $19.00 to $21.00. Read the email we sent notifying you about this, here. Please reach out to your Account Executive or our support team with any questions or concerns.
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Running a National Motor Vehicle Title Information System (NMVTIS) report can provide a dealer with important information on out-of-state titles and VINs to help identify unsafe and fraudulent vehicles. However, this information is not as in-depth or detailed as a state-specific Motor Vehicle Report (MVR), and has a $2.00 charge per report unlike the aforementioned MVR having at no cost per report.
For more information on accessing NMVTIS reports, reach out to your Account Executive.
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When you’re unsure about the authenticity of a transaction’s information, or you find your reports riddled with misspellings and inaccurate data, you can have it proofed for you through the use of the Populate button. Located throughout Vitu, this button can be used to auto-populate verified information from a VIN decode or the DMV’s database. So long as the information is up-to-date at the DMV, this tool helps limit the number of potential errors made by misspelled and unverified information in the blink of an eye. As a result, rather than devoting excess time to verifying the accuracy of a transaction’s information, or gambling blindly at the risk of unnecessary errors, you can sit back and let Vitu handle the issues before they even arise.
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To avoid delays during Pre-Audit, please ensure all documents required on the Checklist are scanned. Here are a few tips for scanning documents:
- Always scan all documents into one PDF
- Make sure your scanner is cleaned and not producing bad scans
- Ensure you scan the back of the titles, MCOs or any other documents with information on the back
Thank you for scanning your documents correctly!
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The state of Massachusetts has just updated the requirement for the Bill of Sale. Effective immediately, the state requires that the Seller's Bill of Sale needs to be on the letterhead of the seller.
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It doesn't happen often, but occasionally we require additional documents to be sent to one of our Interstate offices. Please be sure to put "ATTN: INTERSTATE" to make sure the package reaches the correct department as quickly as possible.
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We've noticed some deals that are in Error status require additional time for corrections or additions, and this means the following items could expire and may need to be resubmitted:
- Driver License expiration dates
- Insurance expiration dates
- VIN Inspection expiration dates
In cases such as these, you’ll need to obtain new, unexpired copies of any of the items mentioned above and resubmit them to Vitu — either scans of updates during Pre-Audit or the documents for final submission.
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Please remember that anytime you need assistance with Interstate transactions, just use our Live Chat service to reach our Interstate Support team for unparalleled service.
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When a buyer's name has been struck out and a new buyer added on a title, whether a name was added in error or the sale canceled, Montana title regulation requires these two items:
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- Statement of Fact/Correction explaining the strike-out
- This statement must be on a dealership letterhead document, clearly state they have no interest in the vehicle, and be signed.
- If it's an individual, they can complete and sign a statement of fact but they need to clearly say they do not have an interest in the vehicle.
- Conforming odometer disclosure between the correct purchaser and seller
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Vitu and NTX accept tribal and U.S. Government titles. For the most part, there will not be a NMVTIS record returned so we will take the provided title at face value as the current one and not need to request further documents (such as an MVR).
However, if an NMVTIS is returned for a U.S. state after the issue date of the provided title, we will need a newer title than the title provided.
Selecting the titling state
While processing these transactions, when you are asked to select the titling state, enter the state that the vehicle currently resides in for Tribal and enter “District of Columbia” for U.S. Government titles, as shown below.
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You no longer need to click the words, “Let us know if you have any questions.” The Communication tab now defaults to opening a thread for you.
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Vitu’s status badges have been updated, and we’ve provided a summary below of the changes you need to be aware of.
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Pending
As a reminder, once a transaction has been submitted to audit — the status will show as Pending. An auditor has up to two business days to review this transaction.
- If there are NO errors, it will move to Completed
- If there are errors, it will move to Issue Found
Completed
When a transaction is in a Completed status — the title prints and ships out on the next business day. The point of contact receives an email with the tracking information and a list of VINs being shipped.
Issue Found
If the transaction is in an Issue Found status — once the corrections have been made, the auditor — again — has two business days to review the transaction.
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We are continuing to increase our MVR access and to provide you with the most convenient means possible to process your NTX transactions. Below is a breakdown of what you can process within your transaction and also the states that will require a few extra steps.
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Send your completed entry to mdfunfacts@vitu.com, along with your name and contact information. We will randomly select one winner from the current entries. The winner will receive a $25 Amazon gift card.
Submit your response no later than July 5, 2024. The winner will be notified by July 10, 2024. Please limit responses to one email per person. Allow up to one week for delivery of the prize to your email address.
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Last Month’s Stress Buster Winner
Congratulations to the winner of last month’s Stress Buster Contest!
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April’s Emoji Stress Buster Answers
We’ve had a lot of questions about the answers to April’s Stress Buster. We’ll attach the intended answers here, but due to the interpretive nature of this puzzle we accepted answers not on our answer sheet — so long as they were creative. It’s all for fun (and prizes).
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Curious about our past Quick Tips?
Use the link below to view the last six months of Quick Tips on the web.
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6400 Baltimore National Pike, Ste 110 #242 Baltimore, MD 21228
Call toll free: 240-224-0933
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For 2024, Vitu’s Marketing Team harnessed AI to create a collection of visually captivating, if not 100% accurate, images from across the nation here.
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