For all vehicles not titled in Pennsylvania, PennDOT requires a VIN to be verified. This includes all out-of-state titles, MCOs and Pennsylvania salvage certificates. In addition, if the non-Pennsylvania titled vehicle is a Truck, Trailer or Motorhome, you (as the agent) are also required to verify the weights.
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Heads up — because there has been an unfortunate increase in transactions being submitted without the DLDV (Driver License Data Verification), here’s an easy way to know for sure whether to include the DLDV. Just click the image below to refer to PennDOT’s DLDV FAQ for the transaction types that require a DLDV.
PennDOT DLDV FAQ
For more clarification on DLDV requirements you can click the image below to refer to the PennDOT DLDV FAQ.
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Vitu DLDV FAQ
For any questions on DLDV in Vitu, please refer to the Vitu DLDV FAQ, below.
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We understand that sometimes you are in a hurry — but making sure multiple documents aren’t facing in different directions before copying them really makes a big difference. For example, when copying multiple documents on one page, such as a driver license, insurance card, registration card or DLDV, please make sure all documents are facing the same direction on the copy.
And by the way, remember that all copies submitted must be legible and should be copied to the original size of the document with no sides, corners or edges cut off.
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When calling for customer support in the Pennsylvania office, it’s critical to dial 717-724-0744 and select option “0” to get you directly to them.
Please understand that if you do NOT dial the Pennsylvania number, you will experience a delay in receiving a call back from our team. This is because your call is instead routed to our other teams located in other jurisdictions — and the probability of those folks being able to answer your question is slim to none.
For ALL Pennsylvania business questions, it is imperative to call the Pennsylvania number 717-724-0744, option "0" to avoid a delay in response. However, for NTX, Interstate etc., it is okay to call the other numbers.
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Send your completed entry to pafunfacts@vitu.com, along with your name and contact information. We will randomly select one winner from the current entries. The winner will receive a $25 Amazon gift card.
Submit your response no later than April 8, 2024. The winner will be notified by April 10, 2024. Please limit responses to one email per person. Allow up to one week for delivery of the prize to your email address.
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Last Month’s Stress Buster Winner
Congratulations to the winner of last month’s Stress Buster Contest!
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Curious about our past Quick Tips?
Use the links below to view the last six months of Quick Tips on the web.
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1500 Paxton St, Suite 103, Harrisburg PA 17104
Office Phone: 717-724-0744 • pasupport@vitu.com
Office Hours: Monday to Thursday, 8:30 a.m. to 4:30 p.m., and Friday, 8:30 a.m. to 4:00 p.m.
Support Hours: Monday to Friday, 8:00 a.m. to 7:00 p.m., and Saturday, 9:00 a.m. to 2:00 p.m.
If you have a registration question or support issue, we're here for you.
Call us at: 717-724-0744
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