12-10-2025 | Issue 19

Looking Back & Looking Ahead

December is here! For many of us, that means office Christmas parties, shopping for loved ones, fitting in all the festivities, and eating more cookies than we probably should. And here in Northwest Iowa, winter has already arrived with plenty of snow and cold temps.

 

No matter how cold it is outside, the year-end holiday season warms our hearts with a spirit of gratitude as we look back on the past 12 months, and a spirit of hope as we look ahead. In 2025, we were blessed to continue partnerships with some wonderful customers who have shared our journey for years. We were also fortunate to begin new relationships with customers across the country. We know 2026 will bring many exciting changes, and we eagerly anticipate all the opportunities ahead!

 

So, as we put 2025 in the rear-view mirror and look forward to 2026, I want to express our sincere gratitude for your continued partnership. We wish you a prosperous and joyful holiday season. Thank you for placing your trust in us!



Tim Henrich, National Sales Manager & the STI/Tiger Cranes Sales Team

THE FINISHING TOUCH:

FINAL INSPECTION

with Larry TeGrotenhuis


Before any STI service/crane body or Tiger Crane is delivered to the customer, it must pass several quality-control inspections to ensure all customer specs, along with STI's quality and performance standards, are met. The last stage in our production process is Final Inspection, which is a multi-step process that begins and ends with the customer in mind.


Larry TeGrotenhuis on STI's Final Inspection team explains that the first step is cleaning the chassis and service body, which takes place before any actual inspection begins. The next step ensures that all electrical, hydraulic, crane, and pneumatic systems are tested and any problems corrected.


Last, but certainly not least, all painted and bedliner surfaces are examined for blemishes, scratches, pinholes, etc. and repaired as needed, and all interior and exterior surfaces are detailed. It's this level of finish that not only represents our brand, but your business too. And we take that seriously.


We understand that the purchase of a service truck is a substantial financial investment. The goal of Final Inspection is to ensure every customer receives a completed unit that is work-ready for your next job, with attention to detail that matches that investment.


Yet that's not where our support ends. We stand behind our products with industry-leading warranties that support you when something happens. Once it leaves Final Inspection, you're still protected with STI's commitment to quality.

HOLIDAY SCHEDULES

Our facilities will close at 12 noon CST on Wednesday, December 24 for Christmas Eve through Thursday, December 25 Christmas Day. For New Year's, we will close at 4 pm CST New Year's Eve and be closed New Year's Day, Thursday, January 1st. Regular hours are in effect Friday 12/26 and 1/2.

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Sales Team

Tiger Cranes

STI Truck Bodies