The City of Lakeland has launched a survey to gather community feedback and opinions regarding services received through interactions with City Departments. The online survey is available until March 16, 2026.

The user-friendly survey asks respondents to share valuable feedback that will be used during the strategic planning process. Residents are invited to share their impressions of the community, rate City interactions, and provide thoughts about Lakeland’s future priorities. “The Lakeland Community Survey is one of the most important tools we have to understand how we are serving our residents. Your feedback helps guide our priorities, improve services, and plan responsibly for the future. I encourage every resident to take a few minutes to share their voice,” said Mayor Sara Roberts McCarley.

The City of Lakeland wants to hear from you, so please take the time to participate in the Lakeland Community Survey. Your input will help us make decisions to ensure the City continues to provide the highest level of service possible within existing resources. The easy-to-use questionnaire will only take 10–15 minutes to complete, and responses are entirely confidential.