You're Invited to our 211 Lunch-and-Learn

We are excited to invite you to a special Lunch-and-Learn event focused on how the Ohio 211 Helpline can be a valuable resource for assisting you in handling your constituent affairs calls and improving constituent relations. Lunch will be provided.

The 211 Helpline is available 24/7/365 and is answered by 211 trained specialists that provide live assistance and connection to over 100,000 local community programs across Ohio, including employment support, veteran’s assistance, health, housing, food, utility assistance, and much more. In 2023 alone, 211 served over 900,000 Ohioans.

At this event, leading providers of 211 services from across the state will offer an overview of the 211 helpline and how legislative staff can direct constituents to 211.

Tuesday, February 11, 2025 · 12 - 1pm EST

Ohio Statehouse

1 Capitol Square Governor Thomas Worthington Center Columbus, OH 43215

Last month the Ohio Department of Mental Health and Addiction Services (OhioMHAS) with Director LeeAnne Cornyn and 988 Administrator Doug Jackson, joined leaders from nineteen Ohio Contact Centers for Ohio's 988 Suicide & Crisis Lifeline to celebrate and reflect the accomplishments of their contact centers and to thank them. Four of those centers attending were also Ohio 211 organizations and are referred to as blended centers.

SHARE THE TAKEAWAY NEWSLETTER WITH YOUR COLLEAGUES

You can share the link with other legislative offices to make sure they have access to our newsletter. The link is: https://lp.constantcontactpages.com/sl/C9bMew2/Ohio211

Ohio 211 Providers

• Area Agency on Aging 3

• Ashtabula County Community Action Agency

• Fairfield County 211

• Mansfield/Richland County Public Library / First Call 211

• Lutheran Social Services 211 Central Ohio

• Help Network of Northeast Ohio

• Helpline of Delaware & Morrow County

• Lifeline, Inc.

• Pathways of Central Ohio

• United Way of Greater Cincinnati

• United Way of Greater Cleveland

• United Way of the Greater Dayton Area

• United Way of Summit & Medina

• United Way of Greater Toledo

In 2001, following the Federal Communications Commission authorization of 211 for the provision of information and referral, the Public Utilities Commission of Ohio (PUCO) gave Ohio AIRS (DBA Ohio 211) responsibility for overseeing the development and management of 211 in Ohio.

Ohio 211 Website

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