With Michigan's Governor Whitmer issuing a shelter in place executive order effective Tuesday at 12:01am, our 44North teammembers will continue servicing our clients and members remotely from our homes.
Clients can continue to reach out directly to your 44North Account Managers and members to their Patient Advocates. With the shelter in place and our team having their families at home, please note you may hear some background noise during calls you wouldn't under normal circumstances.
Phone calls to our main number, 855-306-1099, will hear a new recorded message asking callers to leave a message. Our team will be actively monitoring, triaging and routing messages to the appropriate team members to call back. As always, an option is available for emergency service.
TPA reimbursements will continue to be processed with potential delays in mail times.
44North's goal is to keep our team servicing you with as little disruption as possible during this challenging time. We appreciate your patience and trust in our capabilities. Our thoughts go out to all of you as your organizations also navigate operational changes due to the executive order.