4Cs Update For Parents with Children in 4Cs' Alternative Payment Programs
March 20, 2020
Hello 4Cs Parent,

First and foremost, thank you for your patience during this unprecedented time we are currently facing. We want to reach out to you to let you know how 4Cs is operating with the shelter-in-place order and how you can best communicate with us while we are closed.

Currently, the best way to reach us is through email. You may find your Specialists’ email address below or by following this link to our Staff Directory . As of right now we are having technical difficulties accessing our voicemail messages from home however this should be resolved soon. We are currently working with a skeleton crew in the office to process paperwork that cannot be done at home and will return your voicemails as soon as possible.

We understand some families need to temporarily change providers due to their current provider closing. We just received direction from the California Department of Education that CDE will allow us to continue paying your current provider for up to 30 days after they close, to help secure your space AND we can enroll a new eligible provider for you.

Your local R&R ( BANANAS for Oakland and 4Cs for Southern Alameda County) have been updating their licensed provider databases to determine which licensed Providers are still open for business and have space. If you need to change Providers, please call your R&R for assistance. If you are changing your child care provider to a grandparent, aunt, or uncle, we may be able to enroll them however, they may have to be TrustLine certified. The TrustLine certification process may take longer than the current shelter-in-place so please keep that in mind when choosing alternative care. If anything changes we will let you know ASAP.

If you have Family Fees and have lost your employment or income and need to reduce or stop your fees, please contact us immediately (see your Specialist information below) so we can process that change. Also, all providers have been sent communication about attendance sheets and payments, you can find the information sent to them here .

Please let us know how else we can support you during this time. Be sure to check our website at https://www.4c-alameda.org/covid-19-resources for up to date agency information and other resources.

Be well,

Renee S. Herzfeld
Renee S. Herzfeld, Executive Director

P.S. If it is easier to communicate over text, please send a text to your specialist's email address and correspondence will arrive via text back to you.
Child Care Specialist Contact Information
Oakland Specialists
Andrea Finley-Browne
Supervisor, Payment Programs
(510) 921-3375

Ingrid Alfred
Child Care Service Specialist
(510) 383-3908

Dennisse Garcia-Cantu
Child Care Service Specialist
(510) 921-3376

Tigist Alemayehu
Child Care Service Specialist
(510) 921-3381

Kristine Nguyen
Child Care Service Specialist
(510) 921-3382   

Rose Flippin
Child Care Service Specialist
(510) 383-3921
Southern Alameda County Specialists
Sally Chou
Manager, Payment Programs
(510) 584-3128

Aura Vasquez
Intake Specialist(
510) 584-3102

Gabriel Sarto
Child Care Services Specialist
(510) 584-3131

Aireen Montoya
Child Care Services Specialist
(510) 584-3110

Carolina Marquez
Child Care Services Specialist
(510) 690-2157

Juliet Ilag
Child Care Services Coordinator               
(510) 690-2145