Recently I was able to sit down with Elora Forshee, Emergency Communications Director. We talked about her career with Sedgwick County, the role of call takers and dispatchers, and 911 operations.
Wow! These people are professional multitaskers. Sometimes they have several lines of communication going at once. It's such a fast-paced environment and a great opportunity for people who can react quickly.
or on the image at the right for the full video.