Wouldn't you agree that life is about quality connections? Our success, happiness, and well-being are primarily by-products of our ability to get along well with others and cultivate positive relationships. Below is a checklist of the active ingredients in creating enduring connections. These are from Arnold's book, "Get Along with Anyone, Anytime, Anywhere ... 8 keys to creating enduring connections with customers, co-workers ... even kids.
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- Make people your passion
- Be interested, not just interesting
- Be a conscious connector in building positive relationships
- Boost good feelings in others
- Communicate with care
- Engage the interest of others by focusing on what interests them
- Approach each interaction with positive intent
- Take the initiative to reach out to others first
- Project a positive presence
- Be attentive
- Express empathy
- Build trust; mean what you say, and say what you mean
- Adapt how you communicate to serve best what others need
- Act in ways that make people feel valued
- Give feedback tactfully and receive it willingly
- Create a sense of safety and openness
- Mend misunderstandings
- Keep an open mind
- Seek to understand how others see a situation
- Acknowledge and honor the feelings of others
- Monitor and master your emotions
- Hear people out
- Drop any need to "be right."
- Let go of grudges
- Manage complicated interactions with effective strategies
- Greet people with a smile
- Open your heart when it closes
- Seek peace when others don't
- Be responsive to what others want or need
- Respect differences
- Let words of caring and kindness work magic
- Don't take anyone for granted
- Thank people for their help, their time, their service, their thoughtfulness, their caring, and their support
- Act as a catalyst to help others get what they want
- Praise positive behaviors
- Energize the winning spirit
- Make the right choices to create desired outcomes
- Give people credit for their ideas
- Express a dazzling attitude, even when it's difficult
- Resolve conflicts with diplomacy
- Build bridges that join; remove walls that separate
- Release negative labels (of yourself or others)
- Speak your truth
- Accept responsibility; avoid playing the blame game
- Forgive others (and yourself) for flubs, faux pas, and foibles
- Light the way with laughter
- Project a cooperative spirit
- Express enthusiasm
- Encourage the expression of gifts, talents and personal excellence
- Model the behaviors you want others to express
- Handle every connection with care and keep them in good repair
- It's not what you say that's important; it's what is not said that derails relationships.
Arnold Sanow, MBA, CSP,
the
"Get Along Guy
" is a speaker, trainer, facilitator, and coach. He works with Leaders and Teams to help them get along better with customers, colleagues, team members, and employees. He is the author of 6 books to include, "Get Along with Anyone, Anytime, Anywhere ... 8 keys to creating enduring connections with customers, co-workers - even kids." and "Present with Power, Punch, and Pizzazz." Successful Meetings Magazine recently named him as one of the top 5 best "bang for the buck" speakers in the USA and he was recognized as one of the top 30 Global Gurus in communication by his peers.
If you would like to look at virtual and in-person training and coaching programs to help your leaders and teams improve their communication, interpersonal relationships, emotional intelligence or presentation skills, I am happy to set up a zoom call. Contact speaker@arnoldsanow.com - www.arnoldsanow.com - www.speakingcoach.com -
703-869-1881
Check out the programs below to help your Leaders and Teams get along better to create a more positive, productive and profitable organization and culture
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