Bring your team to this BRAND NEW, highly interactive workshop. Managers, Leasing Team, Maintenance....everyone works together for Resident Retention.


An AMAZING gift from me awaits all participants who have joined us for the entire series of 5 workshops.

Class #5 is Thursday, September 3:

Level Up Your Strategy to Retain and Renew


Build lasting relationships that lead to renewals, referrals and community success. Discover "The Stay Strategy" conversation to win the resident renewal decision.


  1. Why Residents Really Leave
  2. The Resident Decision Journey
  3. Retention Starts on Day One
  4. The Resident Experience: Moments that Matter
  5. Recognizing the At-Risk Resident
  6. The Renewal Conversation: "Sell the Stay"
  7. Your 30-Day Retention Action Plan


Pick a pack of tickets to take advantage of this final Next Level leasing class.

Buy more, save more!

Next Level attendees at the July 22 Class: Follow-Up That Moves You Forward, brainstormed new ideas together. Here's what they said about the class:

Wonderful - got alot of ideas - Chelsie


It was fun. Very insightful!! The larger groups are definitely more fun since there are so many stories and experiences. - Corrine


I got really good ideas for follow up! - Kendall


I really appreciate learning about the statistics behind follow-ups. Always a pleasure to attend these workshops - Avrim


Thank you so much for taking the time to put this togther. - Joey


Very informative - Toni


It was great doing the interactions and coming up with ideas as a team. - Kelly


I would attend all of these classes! - Domyneque


Loved ideas from others - interactive group - Michelle


Learned alot! - Christine


It was very informative! The tickler part was funny but its something I do for sure! - Lauren


This was much needed for freshness in my strategy and methods. - Janet


Great, energetic, lots of great ideas! - Lekia


Helped motivate me to make follow-up and make it fun - Heather


DON'T MISS THE FINAL Next Level leasing workshop filled with ENERGY, LEASING TOOLS, FUN ENGAGEMENT and new and old FRIENDS! - Leah

 
 

LAST CLASS is Thursday, Sept 3, 2026

9:30 to 12:30 at Washtenaw Community College


Location and Directions provided following Registration

Sponsorships now available!

Contact Rayshaun: Rayshaun@WA3hq.org

 

Washtenaw Area Apartment Association

Rayshaun@WA3hq.org