COVID-19: A message to our members
Dear Members,

As we work hard to maintain safe and accessible branch operations during these challenging times, please be advised of our updated schedule this coming week:   3/23-3/28/2020  

Both branches will be open all week but with a shortened schedule: 

834 DEKALB AVE BRANCH HOURS
Monday, Tuesday, Thursday, Friday : 8:00AM – 12:00PM
Wednesday : Closed
Saturday : 9:00AM – 2:00pm

1474 MYRTLE AVE BRANCH HOURS
Tuesday – Friday : 1:00PM to 5:00PM
Saturday : 9:00AM – 2:00pm
The health and well-being of our members, staff, and community is our highest priority. We understand you may be experiencing much uncertainty and confusion right now surrounding the coronavirus. We are committed to being responsive to the evolving needs of our community.  

Two weeks ago we sent out a  notification  encouraging members to utilize mobile banking and waiving the fee for Debit/ATM cards that information can be found  here.


Additional Updates:
In an effort to limit lobby activity to minimize person to person interaction we are putting in place the following steps: 

  • We are no longer able to accept NYCHA payments until further notice.

  • We are only opening new accounts for members applying for a loan.

  • We are no longer processing ITIN applications at this time.

  • We are limiting the number of people in the lobby to 5 at a time.

  • If you are struggling with loan payments please contact loans@brooklyn.coop to see how we can help.

  • We're here to help, if you have any question please contact us:
For loan questions:  loans@brooklyn.coop ,
For card services questions:  atm@brooklyn.coop
For member services and general questions:  info@brooklyn.coop
Our members, our community and our employees are our highest priority.
Brooklyn Cooperative Federal Credit Union | Ph: (718) 418-8232 x0 | Fax: (718) 418-7282 | info@brooklyn.coop | www.brooklyn.coop