In this messageā€¦.
  • Staff Operations
  • Training Schedules
  • Remote Learning Resources
  • Customer Support Channels
Dear ESC Region 12 Customer:
We know that the past week has been difficult, and more difficult days are likely ahead. Still, as educators and school personnel, we also know that we are resilient, resourceful and courageous by nature. We will get through this trying time together! 
Staff Operations & Schedules
The health and wellness of our staff and customers are a top priority for the ESC Region 12 team. In accordance with the local health district and Department of State Health Services, and in an abundance of caution, our service center is adjusting operations. We have asked the majority of our staff to work from home. We have eliminated non-essential travel, limited visitors to our offices and moved in-person meetings and some training to virtual formats. We are confident that these measures will help to ensure the health and safety of our team and customers. 

Our primary focus is to ensure that you have access to staff and resources to serve students and staff successfully. 
Session/Training Cancellations
  • A number of face-to-face sessions for this month have been canceled and others are being evaluated. Our goal is to reschedule, share additional dates for the same session or move training to an online format. 
  • If your session is canceled, you will receive an email from our registration system. The email will come from Additionally, you can expect an email and/or phone call. 
  • If a cancellation is not offered in another format, you or your school will receive a refund or a coupon to a future ESC Region 12 event.
  • If you are no longer able to participate in a session due to a date or format change, please email, or call 254.297.1210.
Remote Learning Resources, Activities
We know your team is working diligently at preparing materials for your students. Our Digital Innovation Team has compiled resources to assist with online and remote instruction. Please share this information with your colleagues. 
Customer Support
We will send any necessary updates as the situation evolves and update our website and social media accounts. You can find a directory of these accounts at .

Navigating what lies ahead in the coming weeks will be challenging, personally as well as professionally, but we are here to help ease the burden. Do not hesitate to reach out to our team for support or concerns. We are better together, and together we will meet the challenge before us. 

We wish you and your team good health and look forward to serving you.

Your Partner,
ESC Region 12