A MESSAGE TO OUR RC COMMUNITY - UPDATE #2 (3/19/20)
Epictetus was a Greek philosopher in the stoic tradition, originally born a slave and later freed. Stoic philosophy taught an interesting view of the world, with an emphasis on the fact that we are social beings and reaching our full potential comes when we do not let our desires or fears control us, but we seek to understand the world and work together to treat each other fairly and justly. With the current pandemic, that philosophy of understanding and fair and just treatment of each other is a timely message. Epictetus said, “Make the best use of what is in your power and take the rest as it happens.” Pretty good advice in 2020, considering it was first shared well over 2,200 years ago.    
 
As each day brings new announcements, more Public Health Orders and Declarations and crazy news stories, things can start to get confusing and overwhelming. In these times, the best approach is often to simply put your head down, focus on the immediate next step and the one after that, and make slow and steady forward progress. Seek to understand what is happening, don’t let your fear control you, make the best use of what is in your control, and accept what is not. At the City of Rancho Cucamonga we are taking that philosophy to heart in response to the COVID-19 Pandemic.  
 
Following the most recent guidance received by the Federal, State, and the County of San Bernardino Department of Public Health, the City of Rancho Cucamonga is adapting to the challenges brought on by COVID-19. In an effort to slow the rate of transmission of the coronavirus, we have suspended our programs that involve social gathering; however, our employees continue to provide services related to business continuity and to ensuring a high quality of life in Rancho Cucamonga. This is an evolving situation, and we will continue to adapt as necessary to make sure our community remains resilient through these uncharted times.
 
The staff at the City of Rancho Cucamonga, known as Team RC, continues to serve our community while looking out for the health and well-being of our personnel and patrons. Based on logical response precautions, the City has modified some procedures to limit the exposure of the public and our staff. Beginning Monday, March 23, 2020 our doors will be closed at certain facilities for walk-in business, but, the good news is, most of our City services are available online, by phone, and even in-person if done by appointment.  
 
Did you know that by going online to www.CityofRC.us you can apply for permits, planning applications, and business licensing? Public records requests, City Council meetings, and passport services can also be found online along with checking-out e-books and audiobooks and reserving actual library books for curbside pickup or home delivery. A full list of our online services can be found at www.CityofRC.us/Everything-We-Do . The City’s smartphone app, RC2GO, remains the best way to report potholes, graffiti, and other issues; our staff will continue to handle these requests as safety protocols allow. This reporting platform is also available at https://RC2GO.CityofRC.us  
 
Beginning, Monday, March 23, 2020, City Hall will be limited to checking-in for an appointment and business emergencies. We encourage residents to call ahead at (909) 477-2700 to determine how we can serve you without requiring a visit. If your need requires a visit, we will schedule an appointment to ensure limited people within our lobby and meeting space that allows for necessary social distancing.  
 
The Animal Center is taking extra precautions to protect the health and safety of our animals, staff, volunteers and community during the COVID-19 pandemic. Effective Friday, March 20, 2020, the Animal Center will be providing services by appointment only during normal business hours. Appointments can be made by calling (909) 466-7387.

To protect the health of the public and our City personnel, the Victoria Gardens Cultural Center, RC Sports Center, Lions Center East & Lions Center West and the RC Family Resource Center have been closed. Central Park (Goldy S. Lewis Community & James L. Brulte Senior Center) is open Monday - Friday from 8 a.m. to 7 p.m. & Saturday from 9 a.m. to 5 p.m. for access to Wi-Fi and to the technology center, along with phone and referral services.  
 
The Libraries will be closed to the public beginning Sunday, March 22, 2020. However, access to our extensive collections of books and things will still be accessible to all through curbside pick-up at both locations and home delivery, Monday - Friday from 10 a.m. to 7 p.m. & Saturday from 10 a.m. to 5 p.m. Limited public access to the tech center and passport services will be available at the Biane Library in Victoria Gardens. And as always, our librarians will be available for reference services online or by phone.  
 
If we can be of service during these changing times, please call us at (909) 477-2700. Our complete City Contact Directory can also be found at www.CityofRC.us/Contact-Directory . Updates on how the COVID-19 is impacting Rancho Cucamonga will continue to be posted at www.CityofRC.us/coronavirus .  
 
Again, the COVID-19 Pandemic continues to be an ever-evolving situation and our facility hours and service delivery remains subject to change. Our goal is to continue to ensure continuity of services and provide critical functions to our community during these turbulent times. Team RC will continue to make the best of what we can, we will continue to set an example of fair and just treatment of each other, and we will continue to foster a resilient compassionate community that will endure through the COVID-19 Pandemic.