A MESSAGE TO OUR RC COMMUNITY - UPDATE #6 (4/22/20)
F.E.A.R. - Forget Everything and Run OR Face Everything and Rise 
 
You may have heard the phrase “fear is a choice” - here we frame that choice as  forget everything and run  or  face everything and rise . Essential workers throughout the world make a choice every time they set out to work to face everything and rise – for those who are rising and taking care of our sick, our seniors, our most vulnerable populations, we thank you. For those who continue to make sure there is food and medications in the stores and to those who ensure there is power when we flick the light switch, and water when we turn on the faucet, and that our trash is picked up each week, we thank you.   

Here at the City of Rancho Cucamonga, we employ hundreds of essential workers who have all continued to serve the RCcommUNITY throughout the pandemic, albeit many are doing so from home and all are incorporating new and unique tools and methods to safely do so during this time. We refer to our workforce as Team RC, and in the last month, Team RC has accomplished quite a lot. Collectively, we have: 
  • Received over 490 applications for building permits  
  • Issued over 200 building permits and performed nearly 700 building inspections 
  • Issued almost 400 engineering permits and performed nearly 200 inspections 
  • Contacted over 800 businesses to determine if open and add to Open for Business App (not to mention created said app) 
  • Circulated over 1,000 physical library items a week 
  • Circulated over 1,400 virtual library items a week 
  • Issued 65 new library cards a week and signed up 110 virtual users a week 
  • Processed 2,000 library holds, 300+ library pickups and 800+ library calls a week 
  • Distributed 120 senior meals a week and 600+ food donation bags 
  • Started distributing 50 recreation bags a week for families to use 
  • Created a Virtual Recreation Center for virtual fitness, entertainment, education, and enrichment 
  • Answered over 4,000 phone calls at City Hall 
  • Over 1.5 million impressions on social media in the last 30 days, which is more than double the impressions for this same time period last year
 
And that is not even counting the amazing work and services provide by Animal Services, Public Works, Police and Fire. Team RC continues to go above and beyond to serve the great city of Rancho Cucamonga and it is making a real difference. We are delivering essential services to those who need it most, when nobody else can. 
 
The City Council is also working to make a difference in our residents’ lives. Council members have been volunteering in the library assisting with shelving books and pulling materials for the curbside check out. Council members have donated time and money to assist with the senior donation drive. They continue to (virtually) meet with their peers in other local, regional, State and Federal governments to work together to ensure a collective response and future recovery from the COVID-19 Pandemic.  
 
As important as the current pandemic related work is, we know that these trying times will pass at some point. As such it is critical that the City not ignore the long term work of planning for and guiding the future of Rancho Cucamonga. In that vein, at the last City Council meeting, after a yearlong series of meetings and workshops, the City Council formally adopted new mission and vision statements along with a series of core values, code of ethics, and a governance resolution to ensure the tradition of thoughtful, stable governance, with a City Council that works together in the best interests of the City, continues in perpetuity. The following is a brief discussion of the City Council’s work product: 
 
  • A new mission statement was adopted.  Mission Statements are critical because they lay out an organization’s purpose and define the “why” of the organization. For the Rancho Cucamonga City Council the new mission statement is: Ensure and Advance the Quality of Life for the Community through Inclusive Decision Making. 
 
  • A new vision statement was also adopted. Vision Statements complement the mission statement by laying out what the organization wants to achieve in the longer term. In developing the vision statement, the Council discussed a number of key priorities that are important to the community, and developed a new vision statement that says: Our vision is to build on our success as a world class community, to create an equitable, sustainable, and vibrant city, rich in opportunity for all to thrive. 
 
Although someone might say that it seems like nothing really changed overnight with the adoption of the mission and vision, the reality is that the focus and formal statement of who we are and where we want to go are vital components more than ever during a crisis. Having these as guiding posts during the storm helps inform our decisions in the days, weeks, and months to come as we wait in anticipation for Stay at Home Orders to be lifted and for the economic recovery to begin.  
 
We are not, however, there quite yet. A year ago, we would be planning barbeques and swim parties with our friends and neighbors as the weather warms which it will be doing this weekend. Those days are still on pause and each of us needs to continue to make the decision to stay at home and enjoy the nice weather in our own yards with members of our own household. Remember, we are staying home not just for the safety of ourselves, but for the safety of our neighbors, our family and our friends. Work is already beginning, however, on criteria and timelines for possible reo pe ning - just today the County has announced that some passive recreation places will be open like parks and golf courses for those wearing face coverings and practicing physical distancing. Take heart Rancho Cucamonga, we are beginning to see the light at the end of this tunnel.
 
For those who may be displaying symptoms of COVID-19 including fever, cough, and shortness of breath – there will be testing on Monday, April 27th from 10:00 a.m. to 2:00 p.m. at LoanMart Field (Quakes Stadium). Appointments should be made at  www.SBcovid19.com . This testing is free of charge and does not require health insurance. Residents that cannot access the form online can call the COVID-19 hotline at (909) 387-3911 and County staff can assist in completing the request form.  The County Department of Public Health has also updated its dashboard with expanded data on testing, outbreaks, hospital census, and more. 
 
Together Rancho Cucamonga is  Facing Everything And Rising . Rising above and abiding to the guidelines in order to keep our #RCcommUNITY safe and flatten the curve of COVID-19. Continue the good work RC. We are #RCstrong and we will make it through this challenging time to the other side.