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UW Valleys has released the 2025 211 Impact Report.
211 is a free, confidential helpline that connects people to local resources for housing, food, and utility assistance. In 2025, 211 provided 8,397 referrals across our six county region. Housing was the top need at 44.3 percent.
When Brian’s rental home burned down, he called 211 unsure where to turn. A Community Resource Specialist helped his family get emergency shelter, access food and clothing, and connected them to resources for a new home.
Read the full report to see how 211 serves as a trusted first call for help in our community.
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