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Fundraising Bandwidth - the eternal challenge.
While approaching donors a couple of times a year (annual appeal, gala, online campaign) is not that difficult, how can we find the time to cultivate donors so that our relationship rises above the pattern of ask...then ask again...and repeat?
If we don't take the time to draw donors closer into the "what" and "why" of what we do, we perpetuate the pattern of
quid pro quo giving ("
I'll give to yours if you give to mine") or small, habitual gifts which never go up from year to year.
And while we welcome every contribution, we want to upgrade our donors and, furthermore, make them into real fans. Donor stewardship is key.
But how do we include donor cultivation in our already-packed schedules, when hosting a stand-alone cultivation event on top of everything else seems impossible to pull off?
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Build On Your Programs
Consider showing off your work in action by inviting donors to events you're running for your programs. These can be as heartwarming as a Pre-K graduation, or as heart wrenching as a press conference to denounce strong-arm immigration tactics.
The common thread is that you build upon an existing investment of time and energy, by including donors as first-hand witnesses to your work and your impact. When donors attend what are normally "participant-only" events, they are more likely to feel they are an integral part of your agency's success.
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Give People A Role
Better than simply asking donors to attend, give them a part in the day's activities. Might they hand each
preschooler their congratulatory flower? Share a story of persevering along their own career path? Even stand alongside agency staff to show community involvement during a press event?
We all triage our time, daily, sliding from good intentions to the reality of our obligations. People RSVP yes and then don't show up; not from disregard, but rather an inability to align what they want to do with what time actually allows. They mean to go, but then their spouse wants them to run an errand, or a project at their job isn't going as smoothly as they'd assumed, and it's easiest to forego the obligation they feel won't really miss them.
People make these calculations all the time - sometimes even unconsciously - and the weakest personalcommitment falls to the wayside. You can influence their calculations by giving people responsibility for some visible portion of an event's success. They won't want to disappoint those 4-year-olds!
(BTW, this also holds true for attendance at board meetings. Give someone a critical role to play and they'll make sure to attend. But for board meetings that are mostly recitations of reports, people figure they won't really be missed...)
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Use Your Natural Advantage
Every nonprofit is expert at something - the needs of kids in the foster care system, the readiness of communities for the next natural disaster - nonprofits leaders know the untold stories behind today's headlines.
Use this expertise to give donors an "insider perspective" on the issues of the day. Couple that press conference attendance with a luncheon afterwards - for 4-6 donors - at which an executive or program director parses the background and strategy that led to the successful press event. Especially nowadays, when news is fast-breaking and often distressing, learning what those in the know are doing to counter shifts in the political environment, is valuable currency.
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Show Off What You've Got
In this day and age of decreased organizational bandwidth, reconceptualizing program activities to add a cultivation component can become a key element of donor stewardship.
It's time to take the wraps off our value to the world.
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Cause Effective is Hiring
We are opening a nationwide search for a senior associate - a full-time staff position focused on consulting, training and business development; as well as individuals who could serve as affiliated consultants on a per project basis.
We are searching for candidates with a history of committed fundraising, governance and/or special events experience, especially in communities of color, and are particularly interested in nonprofit consultants or staff who have focused on working with small to mid-sized nonprofits (job description).
Please help us identify the right people to help deepen and expand our impact as the "go-to" organization in New York City for resource development and governance assistance!
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Cause Effective Can Help
We love to brainstorm how nonprofits can best communicate with their donors -
contact us
to think through what might work for your organization.
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For 35 years, Cause Effective has strengthened the nonprofit sector by increasing the capacity of more than 5,000 nonprofits to build sustainable communities of supporters. We provide carefully tailored counsel to help nonprofits diversify funding, raise more money from individuals, activate boards of directors, and get the greatest value from anniversaries and special events so they can achieve long-term, community-based change.
To learn more, please visit www.causeeffective.org. |
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