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ACHP News, Announcements, and Resources
Stay Informed!
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What's Trending
Your Listing "Contact Us" Form
Each of you who added a Listing has a built in Contact Us form on their directory listing landing page located on the right hand side. This form is where customers can contact you via a simple email message. Many are receiving requests from their Contact Us form, are you?
Please test this feature.
Is it sending you a notification in your business/personal email inbox? If not, contact us immediately so we can repair if needed.
Our Newest Partner
ACHP members save up to
75% off on office, home and school supplies at Office Depot OfficeMax!
Enjoy exclusive pricing and discounts on office essentials, toner, paper, cleaning products, breakroom items, furniture and more. Save online and in-stores.
Exclusive Benefits Include:
- UP TO 75% OFF Best Value Products - plus thousands of items discounted below retail
- Contract Pricing on HP Ink & Toner - save on the products you need
- Discounted Copy/Print Services - B&W: 2.5¢ | Color: 22¢ | Finishing: 35% off | Signs & Banners: 20% off
- Cleaning & Breakroom Items - 400+ products with savings up to 51%
- Promotional Products - last column pricing
- Next Business-Day Delivery - FREE on qualifying orders over $50
- Reusable In-store Discount Card - save at any Office Depot OfficeMax store
Visit them
here to start saving on supplies.
Don't Forget Our Other NEW Partners
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ACHP rep. Jeff Haughton
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Partnership with BLUEDOG, a top rated national merchant service provider, you now have the option to receive unbeatable rates on your credit card processing.
Read more |
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Building Websites for ACHP Members
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CourseVector is a full service digital agency offering web development, web hosting, digital marketing, and search engine optimization (SEO) services. Veteran owned, located in Harrisburg, PA.
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ACHP Website Updates
A great number of you have logged in to your ACHP account and updated your listing with good info, photos, logos, etc. If you are the few that haven't yet, you're missing a great opportunity to make an impression to potential customers
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We fixed a few issues with the site. Please report any issues. If you are unable and having problems with changing your password or editing your listing, please
contact us
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Google Maps Upgrade
You'll notice we've improved the mapping area so those perusing the site can better locate ACHP Members in their area.
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** Member Renewal or Upgrade to Lifetime **
We made it EASIER for ACHP Membership Renewals or Lifetime Upgrade:
Keep checking the members area for new partnerships and sponsors.
Sponsor's have partnered with us as a group to gain business from you, hence the great deals and discounts. However, sponsor's will not stay if we don't take advantage of these benefits. Don't see what you like/need? Speak UP!
Contact us
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ACHP is always looking for better insurance coverage for our members. F
or all Insurance Quotes and Renewals please visit our
ACHP Insurance Program
.
Insurance Renew? Get it HERE
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If you haven't signed up for the ACHP Supplier Discounts please click here and select Intro-Level (free).
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Feature Article
4 Customer Service Skills That Can Grow Your Business
In order to grow a loyal customer base and gain referrals, there are customer service skills every handyman professional needs to master. Take a look at these tips to help you effectively communicate and grow your handyman business.
Display your knowledge
When your customers know you have a deep knowledge for what you are doing and possess the skill set to complete the work, they will feel more confident. When you can convey your confidence, your customers will instantly feel comfortable. Think about it; would you prefer to hire a professional who had successfully remodeled multiple bathrooms and fully grasped what the project encompassed, or an individual who had yet to complete a bathroom renovation?
Communicate clearly
You need to show that you can communicate effectively every time you come into contact with your customer. Prior to sending an email or verbally answering a question, consider how your communication may translate to customers. As you relay information to your customers, focus on keeping it brief and clear so you leave nothing to doubt.
Use positive language
Your language is important; it sets the tone for your relationship with each and every customer. The way you respond to issues will affect how the customer feels. Use a tone that feels inviting or personal. Always be honest and focus on the positives. This is important when you are communicating with a customer via email or text instead of in person because it's more difficult to tell the tone or inflection in written form.
Learn to 'read' your customers
It's not easy, but it's important to learn how to understand your customers. You don't want to misread a customer and lose them due to miscommunication or confusion. Make sure you look and listen for any clues about your customer's feelings. Always ensure you are doing what your customer expects and more.
Make sure you prioritize customer satisfaction - after all, your customers are the lifeblood of your business and without them, you will fail. Take some time to learn and focus on these customer service skills so you can communicate effectively with your customers and ensure they are satisfied.
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Please visit our Sponsors
We here at ACHP work hard to bring you value to your membership. Our goal is to provide you with partners that want to engage with you and are willing to help you achieve success. Our sponsor's such as Think Realty/84 Lumber/Lowes and several others, offer us (you) lot's of savings. Please visit them and take advantage of the value they bring to your bottom line.
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Supplier Discounts for ACHP Members
ACHP-Think Realty
Don't let the new name fool you. Think Realty offers more to our group. Join the many ACHP Members who have signed up and are saving! Through our partnership with Think Realty, the program offers tremendous savings with
84 Lumber,
Sunbelt,
Sherwin Williams, and many other of your favorite places to shop (not all listed below).
Click
here to go to the ACHP- Landing
sign-up page. Click on
Intro Level FREE [Sign Up Now!]
This member discount program is
FREE and provided by ACHP for its member. Please take advantage of it and save LOTS!
Learn More
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Instant Proof of Insurance.
The ACHP Insurance Program is excited to introduce Live Certificate of insurance, a feature designed to give ACHP Next Insurance policyholders instant, shareable, proof of insurance (see image below). Next Insurance customers can now quickly and easily access an online Live Certificate. They can then email it or share a link with anyone they like as verifiable proof of an active insurance policy. The Live Certificate enables entrepreneurs to optimize their work, spending more time focused on their business, and less time on managing certificates of insurance.
How? Instantly share that policy with anyone you'd like (log into your account, and share your certificate of insurance via email or with a unique link). This then lets a homeowner or anyone else view a "live" version of their certificate of insurance.
Click
here to log in now
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ACHP Members Training Videos
The ACHP Sharpening Project -
"Iron sharpens iron"
Have you ever video recorded your home improvements and repair skills? Would you like to? If so, ACHP has a video "how to links" in the Members Area that could use more member videos. It helps others visualize correct practices and allows you to give back to our craft; "give a man a fish and he will eat for a day, teach a man to fish and he will eat for a lifetime". Please pass your skills along to preserve what others passed to you.
To participate, please send a link to your YouTube, Vimeo, etc video here.
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MORE REVENUE FOR YOU! Garage Gator announces: "all ACHP Members are now eligible to install their products". In the past all ACHP Members were required to take and pass the Garage Gator installation exam, this is no longer required. All members listings are used for Garage Gator installation opportunities. ACHP will keep the exam in place for those who wish to learn prior to installing the systems. Below are the links to the necessary forms. Questions? Garage Gator can be contacted at:
sales@garagegator.com or
352-742-0702
Want to Sell Garage Gator Products to your customers?
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Did You Know???
ACHP is partnered with the below suppliers and many others
. Click image to sign up or purchase a product. IT'S FREE !!!!!!
For Think Realty suppliers, select "Intro Level-Free" at sign up!
Eazy Peezy Lemon Squeezy
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Check Out Our Updated Blog Content
Every week, we are adding new blog posts that are consumer-friendly that cover a wide range of home improvement topics to draw in more traffic from search engines. Our goal is to bring consumers to the ACHP site, who will then have an opportunity to use our Handyman Professional directory to find their next hire. Click here to visit the blog.
Have a topic you'd like us to cover on the blog? Email the idea to ACHP communications advisor at service@handymanassociation.org
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Exclusive Member Resources and Opportunities
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All ACHP Members are now eligible to install Garage Gator
Garage Gator and ACHP have a program for those who wish to add a new skillset and more revenue to their business. Log in to your ACHP account ("My Account"), click on the Gator icon.
Garage Gator serves US and Canada
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| Garage Gator Installation for ACHP Members |
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Promo1America - Promotional Branding Consultants
Promo1America is happy to partner with the members of the Association of Certified Handyman Professionals and offer a significant discount on promotional items. They offer a tremendously broad range of categories and products with your logo on! Please feel free to browse their website www.promo1america.com or call/speak to your rep Mary Ellen Walsh at 1-877-703-9460 ext 6505.
Please be sure to:
- Say you are an ACHP Member
- Speak to Mary Ellen
"Any products prices that you see on the website will be discounted per order"
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My Lifter
ACHP teams up with myLifter. 10% off on all products for ACHP members. Show your customers, they will love this. Easy installation. Click the link under the logo to see how it works. Get the Promo code by logging into your "My Account" area
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More Member Resources.
Log in to access!
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Check out The ACHP Store!
Items such as ACHP shirts, hats, decals, and more.
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ACHP Member Referral Program. Refer new members and earn. To Read more about the program, login to My Account and click on the ACHP Member Referral Program icon at the bottom of the page.
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Don't Forget to check out the new educational Online Training video's in the My Account section. Is there something else you're looking for?
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Member Knowledge Base Videos.
ACHP has created a place to add your own helpful videos for others to use and learn. Get involved in your trade association and share your knowledge.
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ACHP Member Exams. Test your skills. This is a difficult exam to pass and more geared for the contractor. Test your knowledge. |
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