Dear Valued Customer,
As many of you are dealing with the daily uncertainties surrounding COVID-19, we are happy to report that currently all ACT Lab locations in the US, China, Taiwan, and Vietnam are open and operating, and no one in our ACT family has been directly affected by the virus. We are taking all recommended health and safety measures so we can continue to operate under the strict safety guidelines and minimize any negative effects on your business.
To ensure full operation, we have also suspended all on-site customer visits and cancelled or postponed all non-essential travel, participation at events and face-to-face meetings, and have moved all communication online or by phone.
While there may be delays in testing for certain projects due to specific circumstances, ACT is still safely accepting products and able to accommodate testing for our customers throughout the globe. Our team is available to provide guidance on any projects, and we are prepared to be as flexible as possible to support your testing needs.
We thank you for your continued support and patience as we all work to deal with this situation as efficiently and transparently as possible. As the situation continues to evolve we will make adjustments and communicate immediately if any changes will have an effect on your current or future testing.
If you have any questions, please reach out to your ACT Lab sales representative (see contact information below)
Sincerely,
John Bogler, President
Jonathan Drake,
Vice President
Michael Baker,
Global Sales and Marketing Director
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- Phil Bash, Global Sales Manager, pbash@act-lab.com
- Elda Liu, Sales Representative, lelda@act-lab.com
- Beyond Wang, Sales Representative, wbeyond@act-lab.com
- Karen Chen, Sales Representative, kchen@act-lab.com
- Alvin Wang, Sales Representative, awang@act-lab.com
