December 11, 2019
AHCCCS Provider Enrollment Portal Update

Ap plicable to: Mercy Care Complete Care, Mercy Care RBHA, Mercy Care Long Term Care and Mercy Care DD
Mercy Care has received updated information from AHCCCS regarding the AHCCCS Provider Enrollment Portal (APEP) that we would like to share with you. 

In June 2020, the AHCCCS provider enrollment process will move from a manual, paper-based system to a new, online system called the AHCCCS Provider Enrollment Portal (APEP). The new online system will allow providers to:
  • Enroll as an AHCCCS provider
  • Update information (such phone and addresses)
  • Upload and/or update licenses and certifications

This change, from a manual process to a new, automated system will streamline the provider enrollment process. Initial applications will be processed more quickly and changes to current enrolled providers will all be completed online.

The AHCCCS Provider Enrollment Portal (APEP) will launch in the summer of 2020.

If you have questions please contact Provider Enrollment at:
  • 1-800-794-6862 (In State - Outside of Maricopa County)
  • 1-800-523-0231 (Out of State)

Further information is available as follows: 

As always, don't hesitate to contact your Mercy Care Provider Relations Representative with any questions or comments. You can find this notice and all other provider notices on our Mercy Care website.

Thanks for your attention to this important matter.