"What day is it?" Since I've been working remotely, I ask that question a lot. I don't know what it is about working from home that blurs the dates on the calendar, but just yesterday, I was sure it was Wednesday, but it was only Tuesday.
March came in like a Lion and April is NOT going out like a lamb. COVID-19 has reshaped life as we know it. In the past 30 days, we've seen schools closed, concerts canceled, sporting events postponed, vacations canceled, cruise ships stranded, airlines grounded, and sadly, family weddings and precious memories ruined for many. State and local orders were enacted and in turn, major cities became ghost towns.
Law firms scrambled to make sure all could work remotely via Citrix or VPN. Was there enough equipment for those in need? Would the equipment be secure? How would we monitor staff working remotely and keep them productive? Suddenly, we were all thrown into this complex universe of figuring it out...and QUICK!
Now, a new "normal" has emerged and with it comes new challenges for dealing with our ever-revolving reality. Can you imagine if this had happened 20 years ago? Today, we are so blessed to have technology which allows us to continue servicing our clients and hopefully weather this temporary pandemic. So, how can you make a difference and provide value to your Firm during this time? Here are some suggestions:
- Create solutions;
- Enhance telecommuting policies that support alternative working environments;
- Conduct process mapping and streamline once-inefficient practices;
- Provide online educational and CLE content for your attorneys and staff; and
- Design and execute a business model that's been adapted for the online environment.
While the March and April programs have been postponed, we plan to pick back up where we left off and continue to provide educational options that are relevant and important to our members and business partners.
I wish you all well during this unprecedented time, and we will see you soon! Remember....wash your hands!
