Servicing Transmissions in a Fast Lube Operation
by Scott Morrison, City Garage
Many fast lube operators are trying to find additional maintenance or repair services to offer that will provide a legitimate, needed service to the customer while increasing car counts and average tickets for the operator. One of the most obvious service additions is transmission maintenance services, including filter changes and transmission fluid flushes. Many operators have shied away from this service due to potential liability, time constraints, and technology barriers.
In the 1990's the industry saw many automobile manufacturers do away with transmission dipsticks that prevented the car owner and aftermarket service providers from easily checking transmission fluid levels and testing transmission fluid condition. This practice continues in the U.S. auto industry today.
The typical car owner is not aware of the need or the auto manufacturer's requirement to service the transmission in their car. Unless they are told otherwise, it will not be properly serviced until it is too late - and that lack of proper maintenance will greatly shorten its useful life. Checking transmission fluid levels and fluid quality, and replacing when needed, is one of the most important steps to maintaining a smooth shifting transmission that will provide trouble-free operation for thousands of miles according to the Automotive Oil Change Association based in Chicago, Illinois.
Thought of the Day
Did you know you could download your own membership certificate?
- Login with your username and password.
- Click on �My Profile� located on the top right of the homepage.
- Click on �Manage Profile� located on the right-side panel under �My Profile.�
- Download and print out your current AOCA Membership Certificate!
How do you attract the next generation of customers? Former AOCA board member Sue Ackley shares her tips on attracting millennials in AOCA's column in the latest issue of National Oil & Lube News. Follow the link below and go to page 96 for the full article.
Management Certification Courses
A Resounding Yes!
Every single attendee of AOCA's Indianapolis Management Certification Course this year responded "Yes" when asked whether he/she would recommend this course to other mangers!
Take a major step forward in productivity, profitability and customer service by attending the best in management training in the fast-lube industry. During the course of two days packed with educational and enlightening information, new and experienced managers, as well as owners and operators, will walk away with the necessary skills to run a successful shop.
Need Some Convincing? See what your colleagues found valuable:
"This course was very useful. I plan on taking it again! Very pleased with it." � Car-X , Westfield, IN
"I found too much helpful information to list. I will request all managers at our company attend this course." � LDF-Xpress, Ames, IA
Join us for our next event in:
Dallas, TX, October 21-22
Double Tree by Hilton Hotel Dallas�DFW Airport North
Instructor: Rick Price, FastLube, Inc.
iFLEX 2015: Call for Speakers
The Automotive Oil Change Association (AOCA) is pleased to issue this Call for Speakers for iFLEX 2015, taking place March 9 - 11, 2015, at Disney's Coronado Springs Resort in Orlando, Florida.
AOCA invites members, industry professionals and subject matter experts to share their experience and expertise with an audience of fast lube owners and operators by submitting an educational session for consideration.
Know someone who would be great speaker? Please encourage them to apply!
iFLEX 2015: Save the Date