Background
By now, you have heard the terms "AI" and "Artificial Intelligence" over and over. Will it live up to the hype or is it the self-driving car that still eludes widespread utility?
Insurers have accumulated data since inception. That big data is the main ingredient AI requires to be successful. So far, AI has been deployed in underwriting, fraud detection and customer service. You know that chatbot that attempts to answer your question before you get a real human? That's AI.