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Q: What is the slot reservation booking fee?
A: The slot reservation booking fee is a prepayment (deposit) made by the aircraft operator at the time of booking. It is collected by the FBO and applied toward the applicable landing fee.
Q: Do arrival and departure reservations require a booking fee?
A: No, only arrival slots require a prepayment.
Q: Are operators able to opt out of the slot booking fee?
A: No, all operators are subject to the fee.
Q: How much is the booking fee per arrival slot?
A: Each arrival slot booking requires a $1,000 prepayment.
Q: Is the slot booking fee an additional charge?
A: No. The slot booking fee is not an additional charge. It is simply a prepayment (deposit) that will be applied towards the landing fee.
Q: What happens if an operator needs to cancel a slot(s)?
A: Please contact your FBO to initiate your cancellation. A refund may be issued per your FBO.
Q: What happens if an operator cancels a slot(s) within one week of the operation?
A: If a slot is cancelled within one week of the operation, the booking fee will be forfeited:
The booking fee will be remitted to GTAA, and the FBO will retain its standard percentage.
Q: Can an operator modify a slot within one week of the operation?
A: Yes. Slot modifications can be made within one week without additional charges, provided the slot is still used.
Q: Who can modify slot reservations?
A: The FBO handling the reservation(s).
Q: How are reservations allocated?
A: Reservations are allocated by the FBO’s on a first-come, first served basis.
Q: What is the process to dispute a fee?
A: Disputes should be addressed to the FBO handling your reservation.
Q: Does the 60-day booking horizon apply to all operators operating in and out of Toronto Pearson during the games period of June 10 to July 4?
A: Yes.
Q: How are requested changes made and confirmed afterhours?
A: If your FBO is closed, you may contact the ARO at 416-776-7568 or 1-800-267-7568 (Canada/US only) to make changes to your reservation.
Q: What if additional parking is required off an FBO’s leased area?
A: Additional parking will be provided at CDF Pad 6. Specifics for this process will be shared with FBO’s closer to the games.
Q: What if I have a VIP request to operate in a slot restricted hour where there is no availability?
A: The requestor will be required to provide:
The VIP position or title,
Explanation why they need to operate in a specific hour, and
Justification for travel (i.e.: FIFA or other business).
Special notice: All FIFA related V-VIP’s have already been identified to the GTAA by FIFA.
Q: What information is required by the FBO’s for booking?
A: We recommend contacting the FBO of your choice to determine what information they require for booking, at a minimum you should be prepared to include standard details required for bookings made through OCS.
Q: Will operators still have access to OCS?
A: Yes, however operators will receive a refusal for requests submitted during the games window.
Q: When will operators be able to book their own reservations until?
A: June 9. Requests for reservations between June 10 to July 4, must be booked through an FBO.
Q: Who should operators contact for questions about OCS and airport processes?
A: Please contact the ARO at ARO@gtaa.com
Q: Who should operators contact for reservation assistance?
A: For reservation assistance, please contact your choice of FBO.
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