Volume 17 | Thursday, November 12th, 2020
LuxStream
Welcome back to Jump Seat. Concern about home wi-fi reliability has become a large piece of our day-to-day lives thanks to Zoom meetings, virtual classrooms, and attempts to stay connected with physically distanced loved ones. But these connectivity concerns should not exist within the aircraft. For that, we’d like to introduce LuxStream.
Via satellite provider SES, LuxStream provides in-flight passenger connectivity with speeds up to 15Mbps globally and 25Mbps in the United States. Whereas many solutions assign speeds based on usage or tiered subscription levels, these accelerated speeds are the same across the board. This is true whether a user elects to buy a subscription or use the pay-as-you-go option.
Furthermore, with the Collins KuSAT-2000 powering the connection, Collins Aerospace serves as a single point of contact for both the hardware and the service. As part of a turnkey solution, the Collins team will facilitate the entire transition. In the future, the partnership allows for streamlined troubleshooting efforts, especially if there is uncertainty on where to attribute a technical issue. 
“It was shocking to me, the performance of LuxStream service.
And with the level of support that ARINCDirect provides, we have found a
partner that completely has our back.”
- Rick Brainard of KaiserAir, Inc.
With any physical enhancement to an aircraft, obtaining Supplemental Type Certificates (STCs) is the preferred method. This process includes rigorous tests that confirm the alterations are safe. Examples of authorized aerospace authorities are the European Union Aviation Safety Agency (EASA), the United States Federal Aviation Administration (FAA) and the Transport Canada Civil Aviation (TCAA). To date, varying KuSAT-2000 STCs have been secured for Bombardier Global Series aircraft as well as Gulfstream GIV, G350, and G450 aircraft. 

Perhaps the most desirable quality about LuxStream is its exclusivity. Other networks can become overloaded throughout high-traffic regions due to usage by commercial airlines, ships, rail, and more. LuxStream, which utilizes a Ku-band High Throughput Satellite (HTS) network, is only available to business aviation customers. This results in a more manageable network and a maintained cabin connection. For the front of the plane, this network facilitates real-time updates and more accurate flight data. For passengers, high-definition resolutions on multiple streaming devices can now be achieved.
Did you know?
  • For an account of how LuxStream offers “a boardroom in the sky“, check out this episode of the Global Connected Aircraft podcast with guest Nick van der Meer who is the Chief Operating Officer at VistaJet.
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Thank you!
We want to invite you to take another tour of our upcoming webinar training events to rekindle your knowledge of new features and some existing features. Feel free to join us online and register for these sessions listed on the ARINCDirect Help and Training page.