Amazing Women in Automotive Round-Table

A weekly online gathering for women looking to connect with like-minded women in the industry. Every participant brings an issue to the group to find solutions and support. Reach out to Dori Eppstein ( dori@amazingwia.com or  805-233-4747) for more details or simply reply to dori@amazingwomeninautomotive.com .

These are challenging times and everyone is feeling the impact. Some people deal with it better than others. When the ones who aren't dealing with it well come into our shops, how can we help our front-line staff help them? We will take a look at some examples and share tactics and some simple ways of turning things around before they even start heading south. Many people are scared and frustrated and we can help ease some of that for them if our staff knows what to do.

Net profit is the money that ensures the future of your business. In times of crisis, net profit is the money that supports the continuation of business. In addition, net profit leads to less stress, better health, and a positive environment. This webinar will illustrate the importance of focusing on the correct net profit.

What's the difference between a Service Writer selling 50% and one that sells 90% of their attempted sales? In short, Confidence! Confidence selling is the key to most GREAT sales individuals. Join Team ESi for a class in Confidence selling, the Techniques, the Attitude and the results you should expect.

Tuesday, May 19th, 2020, 11:00 AM - 12:00 PM (PST)

You need to understand the realities of what really affects your profits. Every decision is influenced by something. Frequently those influences have a negative impact on profit. This webinar will focus on properly pricing labor and parts sales. With an emphasis on making positive influencers a priority.

Facing the need to create a set of complete Standard Operating Procedures for any business can be overwhelming. It's easy to put off, but at this time in history, we have been shown just how important it is to be well prepared. This webinar will break it down into simple, actionable steps. We won't sugar coat it, though, because we know how much effort goes into an SOP. We want to give you the tools and encouragement you need to start to take this seriously without falling into the rabbit hole of overwhelm.