Whether interacting with staff, students, or parents, principals need empathy—a key social-emotional skill—to be effective and drive continuous improvement. In this book, veteran school leader Thomas R. Hoerr makes the case for why schools need a Chief Empathy Officer as principal and how to become one. School leaders will learn how to grow their own empathy, as well as that of others, and how empathy can help build strong relationships among staff members, reduce conflict, improve instructional leadership, and more.
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