“It’s our booming engine,” says Rainer Waiblinger, Head of Managed Services at K&P Computer. Once a conventional reseller of IT equipment, the company launched a managed services division in 2011. That division has since become the company’s main focus and source of growth. In this podcast Waiblinger outlines the company’s successful migration to a recurring revenue model, while noting that the managed services are greatly valued by K&P’s customers. According to Waiblinger becoming a “trusted advisor” to the clients, “…makes you the single point of contact for everything.” K&P Computer joins ...
