November 2019

Get football playoff ready with our ASuperior Tailgate Giveaway! You can have a chance to win a Yeti Hopper M30 cooler, 2 tumblers AND a $50 Visa gift card.

Cheer on your favorite team with some superior swag this playoff season! The winner will be announced on Monday, December 2nd!

We are here to support you and your team. If you have any questions about services we offer, we'd love to connect! Email or call us at 1.800.344.6470 .

Warmest regards,
The ASuperior Contact Center Team
Live Chat is one of the most popular channels of communication today. Over 42% of people would rather live chat over anything else. There are no hold times and you receive the same information as you would get on a phone call.

The technology provides a way for fast and convenient replies. Live chat allows visitors of a webpage to chat with a business in real time. Our agents are available 24•7•365 to assist your current and potential clients.  Allow your customers to reach you via chat for $9.95/month.

The first 5 people to sign up will receive a FREE month trial!
Customer Service 101

1. Don’t assume you know why your customer is working with you

2. Never forget post-customer acquisition

3. Train your entire staff on the customer experience

4. Forget B2B or B2C – it’s P2P

5. Give your customer a voice
Holiday Hours - Thanksgiving & Holidays
Are you closed on Thanksgiving or any days during Thanksgiving week? Are you closing for Christmas or New Years Eve?

Let us know of any changes in your schedule so we may inform and serve you and your clients effectively.
Industry News

The client services page gives you access to your messages, call schedules, payment portal and provides a place for you to leave a review. A one stop shop!

We recommend bookmarking this page for easy access. You can even set up auto-payment to make your life easier!

Internet of Things America and Rural Telecommunications of America (RTA) have joined hands to offer IoT-powered wireless, data analytics, and visualisation technologies to customers living and working in rural areas of the country.

The first phase of their collaborative project will see IoT America providing soil monitoring, asset tracking, and tank level monitoring solutions to RTA customers, who live in traditionally underserved non-urban areas.

In some circles, there's been much talk about 5G technology and its imminent arrival. However, most individuals and companies haven't experienced it, although there's a lot of work being done behind the scenes to build, trail, and launch the infrastructure.

Our clients are important to us, we love connecting on social media and being apart of their lives. We keep our social media channels up-to-date so you are always informed with the latest updates.

Not only do we share news about ASuperior Contact Center on our social media, but we also share business and communication tips. Come join in on the conversation!