Poindexter's Points:
Advanced Plan for Health's
News and Updates

March 2019
Client Corner
"The journey is worth it"

We received a nice note from Maiken Himmel RN, BSN - Employee Nurse Navigator at Baptist Health Floyd asking if we might want to consider a patient testimonial she received for our newsletter. She said: “It’s short but sweet”. Here is what she received from one of their patients who is part of their Poindexter analytics-powered nurse navigation program: I am certain this sounds crazy but each time you reach out I feel like this journey is worth it. Thank you for the support.  
It certainly is rewarding to hear positive feedback from those who are on a journey toward better health! Influencing people to make better health choices is never easy, and obviously Maiken and her team are doing a great job with it. Congratulations on making a difference with this, and so many other patients through your programs! We are beyond proud to be partnering with you.
Congratulations to Gilsbar for being Recognized as Best Place to Work and Best and Brightest in Wellness ®
We’d like to extend our sincere congratulations to the team at Gilsbar for being selected by New Orleans CityBusiness as a 2018 Best Place to Work. This is an annual recognition that highlights New Orleans’ top 50 employers. Honorees are chosen based on benefits offered, including average salary, health care, paid time off and employee programs. A confidential online survey of employees also goes towards the determination of top employers. The complete list of this year’s winners is available at the link here .

Further, we’d like to congratulate the team for having their wellness product recognized by the National Association for Business Resources as one of the Nation’s Best and Brightest in Wellness® in 2018. Gilsbar received the 2018 Elite Award for Best of the Best Wellness Provider, which is awarded to the wellness provider who excels in every category on the survey. Read more here .
We always appreciate receiving client input for this newsletter. If you have something you’d like to share, please send it to us at marketing@mypoindexter.com
Poindexter Enhancements

Identifying Newly Diagnosed Members
Poindexter now makes it easier for you to identify members who have been diagnosed with a new condition and have had other changes over time.

For our Poindexter users, below are the steps for how to access that level of detail.

  1. Login to Poindexter and open the Predicted Risk report in the Clinical report menu.
  2. In the filters at the top, select “2 time frames”, enter the time frames you want to see below that.
  3. Click the Generate Report button.
  4. Enter a name for your report and click the Submit button. User Hint: It’s always a good practice to give your report a name that will help you identify it easily in your My Reports list.
  5. You will see a message that your report has been sent to the queue – click the button to go to your My Reports area to retrieve it (you may also access your reports via the left-side Poindexter menu).
  6. Once your report is ready, it will have a “Completed” status in your My Reports. Just click on the Report ID link to access it.
  7. Once the report opens, click on the 2nd Risk Drivers button to expand the report to that area.
  8. You will now see a list of nearly 100 risk drivers within your population, and in the “Members w/ New Driver From” column, you will see a count of the members with a new driver across all of those categories.
  9. Just click on the number of members in the “Members w/ New Driver From” column to get to a list of members who are new to that Risk Driver category.
  10. From here, you can also click into an individual member’s longitudinal member view to get full details on each individual.
If you would like a PDF copy of these instructions with screen shots included, please email us at marketing@mypoindexter.com and we will send it right over. You may also see the instructions with screen shots
Recap from the Road
Our readers have shared that they appreciate us sharing recaps of tradeshows and conferences we are a part of. In the spirit of this, our Rick Scheel wanted to share this recap from the February HCAA Executive Forum. 

Learnings from the HCAA Executive Forum
Rick Scheel, APH’s VP of National Sales

The central theme of the conference was the new reality – “We are All Self-Funded Now.”  Given the steady rise in healthcare costs and continued shifts to higher employee out of pocket costs, all constituents – including members – are experiencing self-funding to one extent or another.
There were many informative speakers at the event.   Dave Chase, co-founder of Health Rosetta discussed their opinion of the healthcare system’s consumer impact. Here are interesting facts he shared: 70% of those filing bankruptcy due to medical bills had insurance; Middle class is in a 20 year income decline; Middle class spending on health care has increased 25% since 2007; Opioids - worst addiction crisis America has ever seen and Over half of millennials’ income is slated to go to healthcare.
Dave went on to offer some high-level solutions: Transparent Pharmacy benefits; Major Specialties & Outlier Patients; Transparent Open Networks; Value-Based Primary Care; Independent, Active Plan Administration; High Performance Plan Design, Docs and Risk Mgt and Transparent Advisor Relationships.

Another valuable presentation was delivered by Paul Gallese , a Senior Clinical Fellow for the BDO Center for Healthcare Excellence and Innovation. He led an interesting discussion entitled “ Constructive Disruption: Data and Technology as driving forces for healthcare delivery change ”. He focused on how the TPA industry can cope with “impending massive change”. At the heart of Paul’s message was new partnerships poised to disrupt the industry yet again, as well as the critical nature big data plays in not only retrospective analysis, but more importantly future predictive models. 

Many of the presentations and conversations at the conference revolved around areas Advanced Plan for Health and Poindexter cover for our clients today – advanced and predictive analytics delivered with actionable insights that make a measurable difference in lowering costs while increasing quality.
If you have any questions for Rick or Denis about what they learned at this event, please email us at marketing@mypoindexter.com
Blog Insights

Sadly, yes.

So many health and wellness-related programs today are pinpointing one area of disease, such as diabetes, and providing advice and support for just that one area without taking into effect a holistic picture of the person receiving support. Programs are not as effective this way, and often the members are just ‘checking the box’ in taking their health plan’s calls and texts in order to get the promised rewards.  Click here to read more.

This blog covered much of what’s in the Poindexter Enhancements section above. Click here to read more.
APH, On the Road
Upcoming Tradeshows and Conferences

The APH team would welcome the opportunity to meet you in person at any of our scheduled tradeshows and conferences. Contact us here , email us at marketing@mypoindexter.com or call (888) 600-7566 to arrange a time to meet with us.
March 18 – 20, 2019 l Charlotte, North Carolina

APH’s Denis Cremin will be attending this popular SIIA event which brings together those who support self-insured group health plans – including TPAs, stop-loss carriers / MGUs, brokers / consultants, captive managers and leading service providers, with the objective of promoting improved collaboration in order to grow the self-insurance marketplace in a responsible way.
April 16, 2019 | Houston, Texas

APH’s COO, Taylor Godbey will be presenting alongside Turner Industries’, Dan Burke, Director of Corporate Benefits and Memorial Hermann Health System’s, Emily Hightower, Director of Population Health and Wellness. Their presentation is titled – “ Case Study: Turner Industries’ Analytics-Powered Nurse Navigation Care Model” . APH is also a conference sponsor, and will be exhibiting. Please stop by our presentation and booth if you’ll be in attendance. 
May 22-23, 2019 | Galveston, Texas

APH’s Rick Scheel and Steve McBride will be delegates at this event which will feature subject matter experts from all over the country and employer case-studies from those who know how to make managing an employee benefits plan easier and better.
July 15-17, 2019 l Dallas, Texas

APH will be sending a delegate to this HCAA event where the focus will be around challenges and strategies on the forefront of innovative benefits administration. 
September 30 - October 2, 2019 l San Francisco, California

Advanced Plan for Health will have our exhibit booth setup (booth #714), and will be ready for demos of our Poindexter platform. We will also be participating in the conference as delegates. This event is focused exclusively on the self-insurance / captive insurance marketplace and typically attracts more than 1,700 attendees.