Dear Nursing Facility Provider,
Effective December 31, 2016, Aetna Better Health of Ohio (ABHO) ended our relationship with Optum to provide nurse practitioner services to our members in Skilled Nursing Facilities.
Aetna has transitioned to our new vendor, Advance Health, who began providing service to our members as of January 1, 2017. The Advance Health team has already begun outreach to Skilled Nursing Facilities to gather any credentialing requirements and provide introduction to the program.
As previously communicated in our letter from November, day-to-day interactions (such as authorizations and other engagements) continue to be handled by Aetna Better Health of Ohio.
To provide additional information about the new program thru Advance Health, we have setup webinars for our SNF providers to attend to inform you and your staff about the change. The dates and times of these Webinars are as follows: