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Q: I don't see my students from last year showing in my inactive account list.
A: Because we are using a new schools list this year, the school link for all student accounts has been removed. This is why past students are not appearing in educator accounts.
These student accounts are still there, but you will need to go to the "Add Student" section in your account and search for the student either by email. You can then provide the student email address in order to administer the account.
If you attempt to create a new account for a past student using the email address used to participate in past years, you will receive an error message. You need to search for your student in the Add Student section to activate the student account.
CLICK HERE for a one-page info sheet about how educators can administer, reactivate, and create new student accounts.
Q: I am an OEP educator and am trying to activate past student accounts, do I need their day school?
A: Yes. Because school links were removed from student accounts this year, all educators and students activating their accounts will need to provide their day school.
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