August 2024 E-Newsletter

New Affordable Housing Opportunity: Sequoia Grove

Affordable homeownership opportunities are coming soon! Habitat for Humanity East Bay/Silicon Valley is offering 3- and 4-bedroom affordable townhomes at Sequoia Grove in Hayward.

🔑 Income Requirements: Your income must not exceed 80% AMI for Alameda County to qualify. For example:

• 3-person household: Max income $108,750
• 4-person household: Max income $120,800

🎓 Join a Homeowner Orientation: Learn more about this and future opportunities in Alameda, Contra Costa, and Santa Clara counties. Orientations are held every other month via Zoom. Register here

📅 Next Steps: To qualify for the lottery, complete your pre-application, submit a full application for approval, and attend a homeowner orientation by December 31, 2024. Apply here.

💬 Need Assistance? Translation services are available. Call 510-803-3344 for support.

Back to School Mental Health Resources

Back to school can be a time met with mixed emotions, especially for the growing numbers of youth who struggle with feelings of anxiety and depression. Luckily, there is help available. California’s Health and Human Services has resources to support students, parents/caregivers, and teachers prepare for the new school year. Check out the resources here.

Are You Ready to Vote?

The 2024 General Election is just around the corner on November 5th. Make sure you're ready to make your voice heard! Register to vote, update your registration, get resources, and more at http://acvote.org.

Take Action on Extreme Heat

As we face increasingly extreme weather, like extreme heat, community members can better protect themselves and their neighbors by following these tips:

• Make a plan: Create a personalized extreme heat plan that includes knowing where to get cool and the signs of heat illness.

• Stay cool: During extreme heat, close shades, windows, and blinds. If air-conditioning isn't available, find a local cooling center or other air-conditioned public space. You can call 211 to find a cooling center near you.

• Stay hydrated: Drink at least one glass of water every hour, even if you're not feeling thirsty. Avoid alcoholic or caffeinated drinks. 

• Look after each other: Check in on people—and pets—who may be vulnerable to the effects of extreme heat. That's especially true for babies and older adults, who often have a more challenging time regulating their body temperature.

Visit HeatReadyCA.com for more resources and tips.

211 Alameda County Community News

• Team 211 handed out resources at the Alameda County Homeless Resource & Job Fair in July, and our Senior Housing Manager was featured in a Bay Area Channel 7 news segment about homeless encampments closing and the lack of shelter available. You can watch the clip here.

• 211 is on the airwaves at 90.7 FM (KALX) Berkeley, UC Berkeley's student and community radio station. They feature PSAs from local nonprofits throughout DJ sets, and 211 Alameda County recently submitted an ad. KALX's broadcast range covers most of the San Francisco Bay Area, from as far south as Fremont and Redwood City to San Rafael and Petaluma in the north, as well as Oakland, Berkeley, and parts of San Francisco. In addition to receiving the broadcast signal over the Bay Area airwaves at 90.7 FM, KALX can be heard streaming online. Tune in, and you may hear our ad!

• We recently attended the Congreso Familiar conference, which is for families with children or a family member with an intellectual or developmental disability. The conference was held at Chabot College in Hayward and conducted entirely in Spanish. Our team provided resources on 211 services and helped spread the word about staying safe in extreme heat. Check out a picture from the event below. Thank you to Congreso Familiar for having us!

If you would like 211 Alameda County to table at your next event, please email Bridget Schultz at bschultz@edenir.org.

Thank You To Our Partners

Partner Spotlight - The Tri-Valley Native American Center (TVNAC)

In honor of American Indian Heritage Month, we are featuring The Tri-Valley Native American Center as our partner spotlight. TVNAC works collaboratively with the Livermore, Pleasanton, Dublin, and Castro Valley school districts. This program provides support services to students of Native American heritage (American Indian/Alaskan Native). TVNAC is also a community resource center! It is open to the public as a small Native American History Museum and library.

For more information about TVNAC, visit their website.

Caller Stories

An unhoused woman from Hayward called 211 because she wanted to be screened for Alameda County’s Coordinated Entry System (CES). She and her partner had been living in a tent that had been torn down, and they urgently needed shelter and long-term housing. 211 staff referred her to Mid-County East BACS to be screened for CES and shelter resources.



Read more 211 call examples.

211 By the Numbers - July 2024

211 Alameda County:

4,955 conversations handled

13,143 referrals provided



Additional July & Year-To-Date 211 stats

Demographics:

73% female

27% single mothers with minor children

51% living with disabilities

Average Call Length:

6:55 minutes

Average Wait Time:

0:56 seconds

Services Database:

107 agency record updates

267 program record updates

Housing Database:

120 units added

1,498 records updated

Website page views:

43,881

Website Sessions/visitors:

14,968

AHIP (AIDS Housing Information Project)

AHIP (AIDS Housing Information Project) offers housing and human services resource referrals to People Living with HIV/AIDS via a designated phone line and through one-on-one, in-person assistance at clinics and AIDS Service Organizations.

Last month, AHIP provided 521 housing referrals and 28 referrals to services and completed 1 permanent housing placement. Year to date, AHIP has provided assistance to 195 unduplicated clients.

www.edenir.org