APRIL 2026

QSR - Due 4/30

It's that time again! QSR time!

As a reminder, the percentage of food acquired through the NH Food Bank should include all Agency Express Orders, Indoor Shopping, Retail Pickups, NH Feeding NH and Enabled Food Drives such as Tackles Hunger or Stuff-a-Cruiser.

Please be as accurate as you can on these reports as our grants team uses these numbers to obtain grants for food purchasing for us to keep Agency Express stocked!

Submit Your QSR!

Partner Agency Network Call - 4/10

On April 10th at 11am, we will be coming together as a network once again to go over what's new at the NH Food Bank, important changes and updates that affect our network, and keep our Partner Agencies informed and included. During this call you will hear from NH Food Bank leaders and staff, a special guest detailed below and there will be time for questions and feedback.

Special Guest: Jacob Posner, a student at Dartmouth University built a free tool that shows New Hampshire residents what government benefits they qualify for. The process takes about 2 minutes and will show eligibility for SNAP, Medicaid, EITC, LIHEAP, SSI, etc. He will be showing everyone this tool during this call.

Partner Agency Network Call - Zoom Link

Volunteer Appreciation Week!

The week of April 19-25 is Volunteer Appreciation Week! We'd like to take the time to thank each and every volunteer that donates their time to the many organizations that make our network great.

A majority of our food pantries, soup kitchens, backpack programs and more are 100% volunteer run. Most are not getting paid for all that they do and wear so many hats to make sure that everyone is getting the food and support they need.

Thank you, again, for all that you do for those you serve.

Feeding America's

Food Assistance Polling Webinar

You’re invited to join a webinar exploring new polling from our partners at Feeding America on effective ways to talk about food assistance programs, including the Supplemental Nutrition Assistance Program (SNAP). Register for Feeding America’s food assistance polling webinar taking place on

Thursday, April 2, from 3-4 p.m. ET.

During the session, presenters will share the SNAP messages that resonate most with the public and offer practical guidance on applying these findings in your advocacy efforts.

In partnership with PerryUndem and Bellwether Research, Feeding America examined how a range of audiences respond to different SNAP messages. Drawing on polling data, message testing and real-world insights from food bank leaders who regularly engage lawmakers across the political spectrum, Feeding America identified themes and narratives that consistently break through.

For questions about the webinar, please email policy@feedingamerica.org.

Agency Drops

The feedback received from these drops has been great and we look forward to continuing throughout the year to better serve our rural agencies that only receive one delivery a month.

Orders for the Plainfield Drop on 4/1 need to be in by 3/25. Orders for the North Haverhill Drop on 4/22 need to be in by the 4/15.

Now offering sliced cheese!

Upcoming Drops:

4/1 - Plainfield

4/22 - North Haverhill

5/20 - Madison

5/27 - Keene

Order Pickup Reminders!

As we move into the Spring, it is a great time to provide all partner agencies with some reminders regarding food orders. Please be sure to share this information with anyone at your agency that picks up food orders.

There is no need to arrive early for your appointment time as you will not receive your order before the scheduled time. If you are running late, please call the NHFB to let them know so your order is not brought out.
When picking up your order (at our facility or at a delivery) you should first verify the paperwork on the pallet to ensure the agency number and that it is the correct order, then check your invoice to make sure that everything is accurate and that you have all the items you ordered.

Do not enter the warehouse using the bay/loading doors. These doors are only for exiting the warehouse. Everyone should enter the warehouse only using the blue “Agency door”.
Do not stand on or pick up pallets. They can easily break under your feet and offer a risk of falling or injury.
Please do not lift, stack or move pallets. We'll take care of that!
Stand clear of all machinery (stationary or moving), including electric pallet jacks and fork lifts. Best practice is to keep a minimum of 4 feet away from all machinery.
Closed toe shoes are required to enter the warehouse. No food or drink is allowed at any time. The use of cell phone is not permitted at any time in the warehouse. This includes texting, talking on the phone, or listening to headphones and earbuds.
Approved shoppers (who have done the appropriate training and signed a waiver) have 20 minutes to shop and pick up an order. Please be considerate of the agencies before and after your scheduled time.

Annual Handbook Signature

For 2026, we will be requiring all Partner Agencies to sign the 2026 Partner Agency Handbook. This will have some updated sections and some clarification on certain topics. We will not be requiring any other documents during this annual signature but we will be asking for some contact information and program information so we can make sure we're up to date.

You do not need to sign the current handbook at this time. We will let you know when the updates are ready!

Safety in the Warehouse

As part of our commitment to keeping everyone safe in our building, there will be some changes coming for our warehouse that will impact tour groups, staff and partner agencies.

As of January 2026, all agency shoppers inside the warehouse are required to wear reflective vests to utilize the shopping area. There will be vests available right inside the agency door and can be returned after shopping is complete.

Thank you for your cooperation in making sure that everyone stays safe!

Agency Relations Team!

Kristie Deneault

Agency Relations Manager

Hudson Wells

Fresh Rescue Coordinator

Stacey Garron

Agency Relations Coordinator

(Cheshire, Sullivan, Merrimack & lower Grafton County)

Jocelyn Cheney

Agency Relations Coordinator

(Belknap, Strafford & Rockingham County)

Marla Soucy

Agency Relations Coordinator

(Hillsborough County)

Christy Langlois

North Country Systems Manager

(Coos, Carroll & Upper Grafton County)

Helpful Links

Product Feedback Form

Partner Agency Handbook

Find Food Map

Agency Express

Meal Connect

Upcoming Classes

New Shopper Orientation

Thursday, April 16th from 1:00pm-3:00pm - Marla

Wednesday, May 13th from 10:00am-12:00pm - Stacey

Basic Food Safety Training

SAFE Food Handling For Food Pantries:

TBD

SAFE Food Handling For Soup Kitchens & Prepared Meals:

TBD

All sessions are 2-2.5 hrs. trainings via Zoom. Dates and times are subject to change based on the availability of UNH Cooperative staff.

If you need to acquire food safety training (non-meal sites) but are unable to attend a live Zoom session, a similar training can be done online at workhub.com/features/training/food-safety or Alison.com/course/food-safety-and-hygiene. Both courses are free. Alison.com charges to print a certificate. To avoid this cost, send your Agency Coordinator a screenshot of the certificate or a screenshot of your “Learner Record” with the date of completion found in your Account Settings.

Food Manager Certificate Courses

Here are some course and test options for the Food Manager Certificate that meet the meal site requirement for any agency that produces meals.

~ Certificates are valid for 5 years ~

Learn2Serve NH Food Safety Manager:

https://www.360training.com/learn2serve/food-safety-manager/New-Hampshire

$121 Course & Exam

Always Food Safe Manager:

https://alwaysfoodsafe.com/en/food-protection-manager/new-hampshire

$126 Course & Exam

ServSafe Food Protection Manager:

https://www.servsafe.com/ServSafe-Manager/Buy-Manager-Products

$179 Course & Exam