July 25, 2019
• Americans would most like to access a map of their respective hotel and the surrounding area (63%) via a mobile phone
• Thereafter, 58% are keen on using a mobile device to book a hotel restaurant reservation as opposed to doing it in-person
• Interestingly, 38% are in favor of a mobile phone application that would enable them to monitor as well as pay for purchases around the hotel
• Majority of holidaymakers would happily pay more for the option of flexible check-in/check-out times (74%)
• Subsequently, 47% don’t mind splashing out a premium to access a 24-hour digital concierge

Denying Lactation Accommodation Requests in California
My employee is returning from pregnancy leave and has asked to have time off and a suitable place to express milk at work. We have never had this request before. Can we deny her request and tell her to come back to work when she no longer has this need? Alternatively, can we require her to use her car, or the restroom, or go home? We really do not have a place at work designated for that purpose.
California does not have a time limit for providing lactation accommodation.

No, you may not deny the employee’s request to express milk at work or keep her from returning to work until she no longer has that need.

Both California and federal law require that all employers, regardless of company size, reasonably accommodate an employee’s request to express milk in private at work.
In addition, for those employers that have employees working in San Francisco, the city has enacted the San Francisco “ Lactation in the Workplace Ordinance,” which applies to all private employers with one or more employees working within the geographical boundary of the city.

Airbnb improves business travel search capabilities
brought to you by www.4hoteliers.com
More than 500,000 companies around the world use Airbnb for Work to help manage their business travel and with in-demand amenities like flexible access, personal kitchens for home-cooked meals, on-site laundry, and places to stay in local neighborhoods, Airbnb has become a go-to choice for many travelers.
Today, we’re making it even easier to find work-friendly stays with a new work trip toggle and improved search results.

Across web, mobile web, and all Airbnb apps – the new work trip toggle now gives guests a way to let us know what type of trip they’re taking when they start their search for a place to stay.

Navigating Workplace Harassment Post #MeToo
Free Workshop for Lodging Owners and Managers
August 22, 2019 6pm to 9pm
Foothill Unity Center 790 W. Chestnut Ave. Monrovia, CA 91016
Managers and supervisors are required by the state of California to take at least two hours of harassment training every two years. This training will satisfy that obligation and provide credits for the Human Resource Certification Institute and the Society for Human Resource Management .
Presented by John Mavros of Fisher Phillips LLP
Attendees will receive “Employment Law 101 for Business Owners Booklet
Includes Refreshments
                            Space is limited, registration is required
Registration and Information: https://tinyurl.com/y6a2r9kf
Contact:  Bobbie Singh-Allen bsinghallen@clia.org 916.925.2915
Thank you to our sponsors!
Free Marketing Training Videos
  • How to attract more guests from China
  • How to make your guests from China love your hotel
  • How to create more brand loyalty with guests from China

From Checking Google to Checking In | Understanding the Modern Guest Journey
Free Webinar
Wednesday, July 24, 2019 @ 10 am Pacific
The guest journey is evolving. “Hotels in _____ city” searches have become the norm. Technology has played a huge part in that. Customers look to the top results in Google and trust reviews as much as a friend’s recommendation.What happens after you’ve been found? How easy is it for a potential guest to connect with your hotel? Guests demand convenience, and hotels that don’t adapt will be left behind.
In this webinar, we will be discussing:

  • How the modern guest journey has changed
  • What hotels can do to leverage convenience and win more guests
  • Which tools can help your hotel adapt to meet your guests’ demands
Why Going Back to School Makes Sense
FREE Webinar
Tuesday, July 30, 2019 10am Pacific
Attend this free webinar to learn about why going back to school makes sense, degree pathways, online learning, and scholarship options. The only thing standing between you and your degree is your decision to make it happen.

The degree or certificate you want, on your schedule. Scholarships automatically available to you through CLIA’s partnership with Brandman University. We value you and your personal and professional goals. That’s why we’re pleased to announce our educational partnership with Brandman University. Its programs are designed for people just like you who juggle full-time jobs and busy lives, but who want to find a way to further their education.

We’re here to answer your questions and guide you to graduation!
Contact: Sophie Moussa  szumout@brandman.edu  if you’re unable to attend but would still like information.
Lodging Attendees: Register before August 1 and Receive An Extra Ticket for the Grand Prize
Grand Prize:
  • Royal Kona Resort - 5 night stay in Kailua Bay Jr. Suite
  • Private Lanai with spectacular ocean views
  • Daily breakfast buffet for two
  • Self parking
  • Luau for two
  • Valued at $4,000
  • Must be present to win
What Else Can Attendees Expect?

Certification Workshops:
  • Human Trafficking Awareness and Education certification presented by Leavitt Pacific Insurance, satisfies the California legal requirement.
  • Has Governor Newsom Changed the Game?: A Legislative and Employment Law Review presented by John Mavros of Fisher Phillips
  • Workplace Sexual Harassment Training for Managers presented by Andrew Sommer of Conn Maciel Carey, meets the sexual harassment training requirements in California 
  • Are You Ready for 2020? Panel discussion with four industry experts who will share their insights on preparing for the future. Moderator: Neal Patel, AAHOA Secretary.
  • Grand Prize Drawing Royal Kona Resort - 5 night stay in Kailua Bay Jr. Suite
  • Cash Prizes Drawings
  • Getaway and Prize Drawings
  • Free Wine Tasting and Appetizers
  • Evening Reception with Excellence Awards and Scholarships Presentation
  • Networking, Networking, Networking
Thank You To Our Expo Sponsors
We Appreciate Our CLIA Sponsors
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(916) 925-2915
1017 L Street #527
Sacramento, CA 95814-3805