November 2022

Welcome to November! 


As we enter the holiday season and specifically Thanksgiving, we are very thankful for all our employees, agents, vendors and customers that have been a part of such a successful year. After we endured the uncertainty of the pandemic, we have been fortunate to have experienced twelve months of unprecedented business.


Through 2022 we have welcomed and mentored 17 new employees into the family, and we have toiled and overcome shortages in our industry and supply chain. To say we’ve experienced a lot over the last twelve months is an understatement! We’ve been very fortunate and blessed, but each of you also have put in extra time and efforts to guarantee our success, and for this we humbly thank you. May each of you have a blessed Thanksgiving.


Congratulations to our newest Employee of the Month - Brandi Phillips!


Thank you for reading our November issue of Airways Insider and remember, you're never too old to play in the leaves!

"Employee of the Month" Brandi Phillips!

"Brandi has been a mainstay of Airways operations for well over two decades. Her professionalism and dedication to duty has been unparalleled and time tested. In many cases Brandi is the first contact new customers and agents have with our office and has she has made lasting friendships and served Airways well in that capacity. Congratulations to my coworker and friend for earning Employee of the Month!"

~ Grant Green, Retired Director of Administration

"Brandi is amazing. Everyone already knows that Brandi answers the phone. Literally hundreds of calls daily. What everyone doesn’t know is what she does in the back ground. Brandi scans all of our payable invoices, handles the paperwork collection on several big accounts, opens mail, data entry, accounts payable entries, all while answering the phone and greeting the guests. She juggles it all with a smile. We are lucky to have her! We love our Airways bag lady!"   ~ Ashley Chandler, Director of Administration

"Next year will be Brandi’s 30th year of employment with Airways. Through those years she has always been ready and willing to help out in any area. She’s personable, has great customer service and is a multitasker. Beyond being a great employee, she’s a wonderful person. Airways is a better place with Brandi Phillips."Denny Wood

President



Agent Joe Pavone is representing Airways Freight in the medical field at this year’s AATB in San Antonio!

Airways at Churchill Downs!

Full Circle TMS 6th Annual User Conference


Airways Freight attended the 6th Annual user conference in Louisville KY this year. First, you might be wondering what Full Circle TMS is. Full Circle is a program Airways uses to up our efficiency in finding expedited trucks. Not only has this increased the speed at which we can find trucks, but it also helps us find quality carriers at the best rate. In short, we can find trucks faster, increase margins all while saving the customer money.


During this conference we are focused on building existing relationships with our current carrier base, building relationships with new carriers, and learn all the new aspects of this TMS that we might not be using that could help increase efficiency even more. Building long-lasting partnerships is a big goal for us at this conference. 


The event ended with “A night at the races”. Full Circle rented out the top floor of Churchill Downs racetrack for a night of horse racing, food, and drink. Airways was proud the sponsor of Race#6 where Erik Fortin (Director of Domestic Product) along with a group of vendors were allowed to go to the paddock to watch the horses come in, be saddled, and jockeys mount to enter the arena.  We then followed the horses into the arena to watch the race trackside, then we presented the race trophy to the owner of the winning horse. After presenting the trophy to the owner and getting our photo op with owner, owners’ family, and jockey the owner of the horse presented the trophy back to Airways as a memento of the experience.  



As we reflect on this conference one of our biggest takes aways is building partnerships. Partnerships with our vendors to help make sure we utilize the right people for each job. Partnerships with our customers and how we can always provide the best service for the best price. Partnerships with our agents to make sure we always give them an option and never have to tell their customers “No”. Partnerships with our employees to make sure our customer service is always above the bar. This is what make Airways great!


WINDS OF CHANGE!

OUTDOOR HALLOWEEN PUMPKINFERNO WINDMILL EXHIBITION AT DYNAMIC EARTH MUSEUM IN SUDBURY, ONTARIO


Airways and Agent Liz Kovacs with Customized Logistics Solutions, coordinated the flat bed movement of this outdoor “Pumpkinferno Exhibit ” to the grounds of the Dynamic Earth Museum in Sudbury, Ontario. Dynamic Earth is the sister science museum to Science North Museum. The challenge was dismantling the tallest windmill by removing the pumpkin blades and the cap so that the base of the largest windmile could ride safely on a flatbed trailer its upright position along with all components.  Dynamic Earth is hosting a Halloween event and these Pumpkin Windmills will wow their visitors with their beautiful view seen from the highway.  


Dynamic Earth will talk about renewable energy and showcase how windmills have evolved over time.  


Airways vendor partner, Ranger Relocation Services/Mayflower Agent in Mississauga, Ontario helped to source a reputable flatbed company for the move from Upper Canada Village in Morrisburg, Ontario to Dynamic Earth in Sudbury, Ontario. We thank Melissa-Rose Thompson, Science Program Specialist at Dynamic Earth for her trust and confidence in Airways Freight and for Science North Museum for their continued support with their traveling exhibitions on tour. 


To learn more about Dynamic Earth, visit www.sciencenorth.ca/Dynamic-Earth/


Pictures from Pack Expo 22!  

Airways Tailgating - GO HOGS!

Special Shoutout to employee Andrew Brown from Airways Agent Randy Voss!

"Having worked with the better part of 2 decades, I can tell you he is one of those people that gives 110% each and every day. His knowledge of our business is most remarkable and he pulls off miracles daily.


He is able to juggle many tasks everyday while handling 300+ orders in the system.


Also Andrew has developed an extensive list of vendors to handle every facet of our business.


In closing, Andrew is a self-motivated dedicated person whom I rely on daily for my business. I am thankful to have him in my corner."


~ Randy Voss, Airways Freight


Airways Chili Cookoff 2022! 

Halloween Fun! 

800.643.3525
www.airwaysfreight.com
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