All about service plans.

As the summer winds down and we get ready to return to work and school, we find that our home technology needs become even more important. With that in mind, it's imperative that all your systems including your Wi-Fi network work perfectly and without interruption.

I'm proud to share with you our most cost effective solution to service and maintain your systems and keep them operating in peak performance!

You can learn more about all the benefits of our comprehensive service plan below, and if you have questions, please reach out to me or Jean.

We’re always here for you!

Scott Boxenhorn

President & Co-Principal

IDS Audio/Video & Technologies, Inc.

It's all about service.

At IDS, we believe in a holistic approach to our business. This means we look at all aspects of the solutions we install. Custom design, cutting-edge technology, outstanding installation and service & maintenance. Our commitment to your satisfaction does not end with the completion of your installation. We take enormous pride in all the systems we create for each of our clients, and we want to be sure you continue to remain fully satisfied and beyond!

To help you cost effectively service your systems and to avoid future costly hourly service bills, we have worked with the manufacturers and have designed an extremely cost-effective labor service plan that will save you significant money year after year, and will always keep your systems working perfectly!

Our plan covers unlimited telephone support and unlimited in-home service call labor, all for a very low monthly investment. We also include a comprehensive annual inspection where we can resolve minor issues, solve problems before they happen, and re-educate you on the best way to get maximum benefit from everything that we have installed.

Why a service plan is a great idea.

Wi-Fi not working? Whole house music acting up the day before the big party? TV not connecting to Wi-Fi? Alarm system on the fritz? Camera system not working, and you are going on vacation?

Have you ever had one of those days? No worries! With your IDS Service Plan in place, we have you covered!

We want to ensure your technology is always working and ready to go when you are! Our goal is to keep you connected with technology that works—all the time!

How it works.

Service calls are easy to schedule by just contacting our office or requesting one on the Support Page of our website.

Included in our service plan is unlimited service call labor, priority service call scheduling, and an annual inspection where we can solve problems before they start. We can also give you a more detailed tutorial for maximum benefit and enjoyment of your system.

If you don’t have our plan and you need several calls a year, or calls that can take a few hours to resolve, the costs can really add up.

Like many people, if a problem suddenly disappears, you won’t see a need to call for service until it happens again. By not addressing a problem the first time, it often leads to a more annoying and complicated issue down the road and can lead to your system not working at the most inopportune time.

We really care about our clients, and we are here for you!

We want to keep you up and running AND we want to save you money. It's part of our holistic approach—caring about all aspects of our installations.

If you're ready for a worry-free technology experience, contact us today at 516-625-6060 or by email.

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Direct email: contact@idsaudiovideo.com

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