Alliant Quality IPF Collaborative August 2017 E-Blast 


Mark Your Calendars for this Important Date: 

Friday, August 31, 2017
1:00-2:00 pm EST

Project RED Webinar #2
Beginning RED Implementation at Your Hospital

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Recommendations for Improving Patient/Family Engagement and Activation 

  • Ask the patient to identify family and friends who make up their support network
  • When possible, involve family (as the patient defines it) in the treatment process upon admission including:
  1. The Emergency Department evaluation
  2. Admission intake assessments 
  3. Engagement with outpatient resources/providers
  • Invite and encourage involved families to participate in:
  1. Treatment goals and plans of care 
  2. Offering feedback throughout treatment
  3. Developing the discharge/transition plan
  • Consider family involvement when deciding type, intensity and care setting needed for the patient to better ensure successful treatment of the patient 
  • Use the Teach Back method to assess comprehension of instructions given to the patient and family during and after transitions.
  1. Care providers should include family whenever possible. 
  2. If Teach Back is unsuccessful or the patient is unable to perform the care plan, the plan needs to be modified. 
  3. Engage the family to assist the patient in executing the plan. 
  • Utilize health literacy standards such as the AHRQ Health Literacy Universal Precautions Toolkit ensures that spoken

This material was prepared by GMCF for Alliant Quality, the Medicare Quality Improvement Organization for Georgia and North Carolina, under contract with the Centers for Medicare & Medicaid Services (CMS), an agency of the U.S. Department of Health and Human Services. The contents presented do not necessarily reflect CMS policy. Publication No. 11SOW-GMCFQIN-G1-17-39