September 1, 2022


Dear Customer, Ameren Illinois is committed to empowering the communities we serve through charitable donations and grants such as the Non-residential Hardship Program grant. The 2022 Non-residential Hardship Program provides a one-time credit to small business and non-profit 501(c)(3) organizations that have an active Ameren Illinois electric account and are experiencing a hardship. Qualifying customers will receive this assistance in the form of a one-time credit, up to $500, applied to their Ameren Illinois electric account. We are now accepting applications on a first-come first-served basis until September 30, 2022, or funding has been depleted. To avoid any delays in the review process, complete and sign the enclosed application and return both pages. Incomplete applications will not be considered. You can email, fax or mail the completed application to Ameren Illinois, as shown below:

Email: or Fax: 1.217.424.6496
(email or fax is recommended to prevent delay)

Mailing Address:
Ameren Illinois
Attn: Energy Assistance A-10
´╗┐PO Box 2543
Decatur, IL 62525

In addition to this grant, we offer many energy savings opportunities through our Energy Efficiency Programs in which you might also qualify.

Visit for more information.

For questions, please call us Monday through Friday, between 8 a.m. - 5:30 p.m.

Sincerely, Ameren Illinois Business Center 1.800.232.2477