2021 Highlights
Happy New Year! Thank you to all our loyal customers who made 2021 another great year for NuSource Financial. We truly appreciate the partnerships and the continued confidence you place in us!
 
Our teams love working with you to develop unique branch transformation strategies that reflect your brand and support your retail banking strategy. The ability to customize our technology is one of the primary levers our clients are using to change the narrative around self-service and branch automation. 
Here are some of the many benefits our ITM clients and their customers experience:
  • A more robust self-service transaction set allows customers to do advanced transactions unassisted, 24/7.
  • Access to additional accounts, information and functionality helps customers perform transactions from their car.
  • Closely mirrors existing branch processes to gain additional efficiency.
  • Card and PIN is not required for customer identification and allows for easy authentication.
  • Customer information and their relationship with the bank is readily available via either tablet or video, helping your representatives customize their response.

We are looking forward to working with you in 2022. We’re very excited to build on the great success stories our clients have experienced over the last several years in working with NuSource.
Congratulations to Hiway Credit Union!
As part of a new retail branch initiative, Hiway wanted to automate more transactions while providing a positive member experience. Hiway worked with NuSource to develop a unique branch transformation strategy that included industry-exclusive Hyosung self-service technology for their newest branch.
 
Hiway's Roseville, Minnesota location has received many accolades for their layout and style, gaining them a 2021 Future Branches Innovator Award.
 
We’re proud to be partnered with Hiway Credit Union on an approach that is wowing members and will be the model for future branches!
Client Spotlight: Texas Bank
Texas Bank is a customer-oriented financial institution committed to being a key partner in all of the communities they serve by providing essential financial services at every location.

Carrying out their mission, they recently upgraded an existing bank building and installed this exciting new technology:
  • Hyosung 500A Teller Cash Recycler
  • Hyosung 8300i ITM with Sterling Enclosure and Heritage Security Gate
  • American Vault pneumatic lane equipment with Audio Authority audio communication system

Thank you for your partnership, Texas Bank and congratulations on a successful execution of your strategy!
NuSource Newsletter - January 2022