Re: Filing of the 2019 Volume of Operations Report (“VOOR”)
Effective with the 2019 Volume of Operations Report (“VOOR”), the New York State Department of Financial Services (the “Department”) will no longer send letters containing temporary passwords to registered mortgage brokers (“Registrant”) or licensed mortgage bankers (“Licensee”) to facilitate the annual VOOR filing requirements. Licensees and Registrants will be required to establish an account through the Department’s online encrypted portal in order to gain access and electronically file the 2019 VOOR.
Between April 24, 2020 and April 27, 2020,
you will receive an email with a temporary password which grants you access to the portal account that has been established for you to file the 2019 VOOR.
If you do not receive an email with a temporary password - contact the Department after April 27, 2020, at (212) 709-3844 or (212) 709-3868.
Kindly note, the 2019 VOOR filing period begins May 4, 2020. Although you will have access to the portal account upon receipt of the temporary password, you will not be allowed to submit the 2019 VOOR prior to May 4, 2020.
Licensees and Registrants will be granted access from 9:00am EST, Monday May 4, 2020 through 11:59pm EST, Tuesday, June 30, 2020 to submit the VOOR. Once the reporting period begins the following link can be used to access and file the 2019 VOOR:
Instructions for submitting the 2019 VOOR and the 2019 VOOR Industry Letter is posted to the Department’s website at the following link:
NYS Department of Financial Services
We will continue to provide you updates as we receive them.
Thank you and stay well.
NYAMB Legislative Committee