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We at RESOLVE are taking COVID-19 (coronavirus) seriously while knowing that we have incredibly important work to do every day with our clients in providing cutting edge therapy to those who need it most. In fact, with the restrictions on social contact and many people staying at home, one could potentially be at even more risk of harm by their partners.

Please know that  we remain open  to serving our clients in the very best way possible, even if that means modifying the way we provide services. First and foremost, we want to assure all of you that our office, while small, cozy, warm and welcoming, is being cleaned and sanitized even more diligently than before. We are cleaning and sanitizing first thing in the morning before clients arrive and at the end of the day after clients, volunteers and visitors have left. This is to protect everyone----clients, staff, volunteers and vendors.

We also realize the impact that closings may have on our clients, the vast majority of whom are working parents.  If we need to do more phone counseling, adjust our hours, etc we remain committed to do what it takes for our clients to get the services they need. Even before coronavirus became a pandemic, we expanded our hours to M-F 8:30-5:00PM and Tuesdays/Thursdays till 7:00PM to accommodate our clients' needs. 

In addition, there are a few resources we want to share with our clients and RESOLVE community should anyone need support immediately.  Locally, Willow Domestic Violence Center's Hotline is available 24/7 at 585-222-SAFE (7233) or text line at 585-348-SAFE. The National Domestic Violence Hotline is available 24/7 at 1-800-799-7233, or if you are unable to speak safely, you can log onto  www.thehotline.org  or text LOVEIS to 22522.

RESOLVE will continue to monitor the situation, and take our lead from our local medical and public health experts. As obvious as this seems, if you are not feeling well, please stay home and take good care of yourself. The health and safety of everyone is our priority as we know it is the same for you.

Lastly, as of right now, our 7th Annual Resolutionary Awards Breakfast  is still on for Tuesday April 21st at Monroe Golf Club.  We do have an alternate date if we need to reschedule and will give everyone plenty of notice if it comes to that. With how fast things are changing, we want to be thoughtful, plan ahead and continue to gather the facts.

Please feel free to contact me at any time if you have questions or concerns. Thank you for your support of RESOLVE.

In gratitude, health and wellness,

Mary

At RESOLVE, we believe that all people deserve to thrive and feel safe in their homes. We see domestic violence differently. Where others see helplessness, we see courage and strength. Where others see desperation, we see resilience. We understand the complexities of breaking the cycle of domestic violence for individuals and communities. In our more than 20 years of service, RESOLVE has helped more than 3,000 domestic violence survivors thrive through our individual and group counseling programs that promote independence and well-being; while our innovative outreach programs have engaged thousands of youth, men, health care providers and members of the faith community in domestic violence prevention.